Business Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Work collaboratively with stakeholders to comprehend business requirements, integration needs, and system interdependencies.

• Gather and document business specifications, functional requirements, and use cases.

• Conduct workshops, interviews, and surveys to confirm business and technical necessities.

• Analyze system workflows and data exchange methods to pinpoint inefficiencies.

• Develop process flow diagrams, business process models, and technical documentation.

• Collect and evaluate data to discover trends, insights, and opportunities for process enhancements.

• Create reports and dashboards to present findings.

• Design, code, test, and maintain automated document templates and workflows.

• Resolve document-generation problems related to templates, data mapping, conditional logic, formatting, and application integrations.

• Collaborate with technical teams to ensure solution design aligns with business objectives.

• Facilitate improvements to business processes, systems, and workflows.

• Assist in developing and executing test plans.

• Engage in user acceptance testing and coordinate validation with stakeholders.

• Ensure timely delivery of solutions within scope and quality standards.

• Serve as a liaison among business stakeholders, IT teams, and external partners.

• Communicate project progress, challenges, and resolutions.

• Foster alignment between business requirements and system capabilities.

• Aid project managers in tracking timelines, resource distribution, and risk management.

• Identify opportunities for process automation and ongoing improvement.

• Support the implementation of solutions in line with business goals.

• Perform additional duties and special projects as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Information Technology, or related field, or equivalent experience.

• A minimum of 2–3 years of experience as a Business Analyst.

• Familiarity with case management systems or enterprise applications.

• Proficiency in requirements gathering, process mapping, and data analysis.

• Understanding of Agile methodology and the Scrum framework.

• Experience in developing and maintaining automated document templates using document automation and document assembly platforms.

• Knowledge of conditional logic, variable/data mapping, document assembly, and template testing/troubleshooting.

• Proficient in SQL, data validation, and troubleshooting.

• Awareness of project management principles and practices.

• Proficient in Microsoft Office Suite, including Excel, Visio, SharePoint, and project/ticketing tools.

• Experience with system implementation, testing, and quality assurance.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills, with the capability to collaborate with cross-functional teams.

• Detail-oriented with the ability to handle multiple priorities.

• CBAP, CCBA, or PMI-PBA certification is preferred.

• Capability to operate a computer, telephone, and office equipment.

• Occasional travel may be necessary for client meetings or project support.

🏝️ Benefits

• Remote work arrangement.

• Occasional travel may be necessary for client meetings or project support.