Quality Engineering Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the quality strategy for Storefront, Internal Apps, and Mobile applications.

• Lead, manage, mentor, and develop QA engineers.

• Establish and document QA standards, processes, ownership, release readiness criteria, severity guidelines, and expectations for test coverage.

• Collaborate with engineering, product, and design leaders to integrate quality into planning, development, and release processes.

• Define and communicate quality metrics to inform priority setting.

• Provide mentorship to the team on test design, automation, accessibility, and the effective use of AI tools.

• Assess and select QA tools, including test management and bug tracking platforms, and oversee their implementation.

• Manage test planning, test cases, and regression processes across all pods.

• Contribute to and review automated test suites utilizing Playwright and TypeScript.

• Oversee API and integration testing for the AWS serverless backend.

• Collaborate with engineers on testing headless, React-based storefronts and web applications.

• Lead WCAG 2.2 AA accessibility testing across both web and mobile platforms.

• Address complex or high-risk testing and release validation as required.

⛳️ Requirements

• 7–10 years of experience in Quality Assurance or Software Testing within a web, mobile, or digital product setting.

• More than 2 years of experience in leading, managing, or formally mentoring QA engineers.

• Proven experience in defining QA strategies and enhancing QA processes.

• Proficient in TypeScript with the ability to read, review, and write code alongside engineers.

• Practical experience with test automation using Playwright and TypeScript, or similar tools.

• Familiarity with React and modern web application development, rendering, and deployment.

• Hands-on experience testing headless or composable eCommerce architectures.

• Basic understanding of AWS and serverless, microservices-based architectures.

• Strong grasp of manual testing methodologies and test case design.

• Experience in writing and executing REST and GraphQL API tests.

• Knowledge of test management platforms and bug tracking tools.

• Experience with accessibility testing against WCAG 2.2 AA standards.

• Familiarity with using AI tools to speed up test development and QA workflows.

• Exceptional communication skills with the ability to influence engineering, product, and design leaders.

• A Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience is preferred but not mandatory.

🏝️ Benefits

• Generous paid time off.

• Health insurance fully covered by the company.

• 5% 401k match.

• Discounts on all Comfrt products.

• Fully remote work environment.

• A supportive, creative atmosphere where ideas and personal growth are encouraged.