Quality Control Coordinator

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Perform continuous quality control for reverse mortgage (HECM and Proprietary) and HELOC pipelines.

• Ensure compliance with HUD, investor, federal, state, and regulatory standards.

• Oversee pre-closing and post-closing quality control processes.

• Manage post-closing loan selection, file delivery, service-level agreement tracking, communication of findings, and remediation with the quality control provider.

• Identify loans that necessitate FHA Self-report.

• Recognize and inform Management about compliance risks and concerns.

• Analyze quality control results for patterns and collaborate with Operations Management to enhance processes.

• Summarize and document pre- and post-closing audit findings and prepare monthly reports.

• Communicate audit results and remediation measures to management.

• Oversee external programs and vendors involved in quality control activities.

• Relay alerts and updates on underwriting guidelines to the quality control vendor.

• Select loans for pre-funding quality control audits after final underwriting approval and prior to closing.

• Grant Operations clearance to close following quality control review.

• Assist Operations in resolving recurring deficiencies.

• Execute other compliance-related and assigned tasks.

⛳️ Requirements

• At least 3 years of experience in the industry related to quality control, underwriting, or a similar field.

• Required experience with FHA/reverse mortgages.

• Strong grasp of mortgage-lending regulatory compliance, including TILA, RESPA, Reg B, and Reg C.

• Ability to apply independent judgment and employ problem-solving skills effectively.

• Capacity to manage multiple tasks and prioritize workloads to meet deadlines.

• Ability to work independently with a keen attention to detail.

• Excellent communication skills with a professional demeanor in interactions with both internal and external customers.

• Detail-oriented and highly motivated to thrive in a fast-paced environment.

• Proficient in computer applications, including Word, Excel, Outlook, and SharePoint.

🏝️ Benefits

• Comprehensive training and clear paths for career advancement.

• Opportunities for professional growth.

• Team-building events and friendly competitions.

• Medical, dental, and vision insurance coverage.

• Health Savings Account (HSA) and Flexible Spending Account (FSA).

• Generous paid time off policy.

• Paid holidays.

• Company-sponsored life insurance.

• 401(k) with a company match.

• Access to voluntary products and discounts.

• Eligibility for bonuses.