Quality Assurance Analyst 3

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Assist in the Nevada DMV Salesforce Modernization Program by conducting both manual and automated quality assurance testing.

• Evaluate business requirements, user stories, functional specifications, and acceptance criteria to ensure comprehensive test coverage.

• Create, implement, and sustain manual test plans, scenarios, cases, and scripts.

• Execute functional, integration, system, regression, end-to-end, exploratory, and user acceptance testing.

• Confirm the integrity of end-to-end business processes across Salesforce and its integrated applications.

• Identify, document, prioritize, track, and verify software defects efficiently.

• Assist with production validation and activities following deployment.

• Work collaboratively with Business Analysts, Developers, Product Owners, Salesforce Administrators, Vendors, and business stakeholders.

• Maintain testing documentation, traceability, test evidence, and other QA artifacts.

• Provide regular updates on testing progress, risks, issues, and recommendations.

• Act as QA Lead when the designated QA Lead is unavailable.

• Develop, implement, maintain, and enhance automated test scripts utilizing Copado Robotic Testing.

• Create reusable automation components and regression test suites.

• Analyze automation outcomes and troubleshoot any failures.

• Coordinate testing efforts across project teams and releases.

• Prepare status reports, test summaries, defect reports, regression reports, and results from production validation.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline, or an equivalent combination of education and experience.

• At least five (5) years of software quality assurance experience in support of enterprise applications.

• A minimum of three (3) years of experience in manual functional testing with enterprise applications.

• Proficient in developing test strategies, test plans, test scenarios, test cases, and test scripts.

• Experience in functional, integration, system, regression, end-to-end, exploratory, and User Acceptance Testing (UAT).

• Skilled in validating complex business processes across integrated systems.

• Experience in identifying, documenting, prioritizing, and tracking software defects until resolution.

• Familiarity with reviewing requirements, user stories, and acceptance criteria.

• Background in supporting Agile Scrum methodologies.

• Experience with test management and defect tracking tools.

• At least one (1) year of experience in automated test script development, execution, or maintenance.

• Ability to troubleshoot automation failures and accurately differentiate between application defects, environmental issues, test data challenges, and script failures.

• Knowledge of reusable automation components and best practices in automation.

• Excellent analytical, troubleshooting, organizational, verbal, and written communication skills.

• Ability to work independently while managing multiple priorities effectively.

• Preferred experience with Copado Robotic Testing (CRT); other comparable enterprise automation tools will be considered.

• Preferred familiarity with Salesforce testing, Salesforce Public Sector Solutions, Copado DevOps, Salesforce integrations/API testing, Azure DevOps, Jira, SQL, ISTQB CTFL, and state-government modernization initiatives.

🏝️ Benefits

• Access to network and systems.

• Entry to the Salesforce environment.

• Access to Copado Robotic Testing (CRT).

• Availability of State personnel as required.

• Required software licenses provided.