Quality and Technical Specialist

This is a fully remote position, open to applicants in United Kingdom, +3 more countries.

📋 Description

• Maintain records for the Quality Management System (QMS), audit schedules, and safety policies in accordance with BRCGS, HACCP, and UK/EU food regulations.

• Serve as the primary technical liaison for co-manufacturers and ingredient suppliers.

• Manage the onboarding of suppliers, including audits, certifications, and technical approvals.

• Take ownership of specifications for finished products and packaging.

• Assess artwork for accurate labeling.

• Administer retailer technical portals.

• Conduct allergen risk assessments across various product lines.

• Validate line-clearance protocols, clean-down procedures, and matrix management to mitigate cross-contamination risks with co-packers.

• Lead mock recall exercises and manage the operational response plan for product incidents.

• Ensure complete traceability throughout the supply chain.

• Oversee microbiological, chemical, and sensory testing in laboratories.

• Supervise shelf-life studies, nutritional verification, and Certificates of Analysis.

• Conduct root-cause investigations for non-conformances and consumer complaints.

• Implement corrective action plans effectively.

• Support compliance for New Product Development (NPD) and market expansion.

• Utilize digital tools and AI to enhance quality workflows and monitoring.

• Collaborate with Customer Experience on product feedback, Legal and Regulatory on compliance matters, and Commercial and Marketing on product launches.

• Act as the technical point of contact for manufacturing partners, co-packers, independent testing labs, and supermarket retail technical teams.

• Report directly to the Food Supply Operations Manager.

⛳️ Requirements

• 2–5 years of experience in the food, beverage, dietary supplements, or fast-moving consumer health sectors.

• Proficient understanding of HACCP principles and compliance frameworks, including BRCGS, SALSA, GFSI, and ISO.

• Experience in evaluating laboratory data, including Certificates of Analysis, microbiological testing, and shelf-life studies.

• Familiarity with writing product specifications.

• Knowledge of UK/EU allergen labeling regulations.

• Practical experience auditing allergen controls and cleaning validation at third-party manufacturing facilities.

• Hands-on experience conducting traceability audits and managing mock or live product recalls.

• Capability to analyze complaint trends and resolve quality issues in a fast-paced scale-up environment.

• Permanent right to work in the UK or EU.

• Willingness to travel to manufacturing partners and supplier sites in the UK/EU, approximately once or twice every few months.

• A degree or formal apprenticeship in Food Science, Food Technology, or quality auditing is considered a plus but not mandatory.

• Experience supporting physical product launches outside the UK, particularly in the EU or North America, is a plus.

• Familiarity with major retailer technical portals and due diligence questionnaires is a plus.

• A strong interest in AI tools and digital automation is a plus.

🏝️ Benefits

• Remote work arrangement available.

• Equal opportunity employer.

• Reasonable accommodations provided during the interview process.

• Streamlined 4-step hiring process.

• Flexible hiring timeline to align with the candidate’s schedule and preferences.