Qualitative Insight Director

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Responsible for ensuring that assigned projects are completed on schedule and align with client goals.

• Proactively considers various aspects throughout the project to foresee and swiftly address changes in approach, design, objectives, etc.

• Skillfully designs studies and prepares proposals.

• Carefully develops questionnaires and discussion guides utilizing suitable techniques and activities, structuring questions that meet objectives and suit participant types.

• Competently facilitates one-on-one and group interviews, as well as online engagements (e.g., Communities, Remesh).

• Innovatively connects ideas, identifying emerging themes and their relation to the larger narrative.

• Consistently integrates strategic components into reports, including narrative flow, emerging implications (the “so what?”), and actionable recommendations (the “now what?”).

• Appropriately incorporates visual elements to enhance storytelling.

• Utilizes client and industry insights along with external frameworks, anecdotes, constructs, macro and micro trends, and psychological understanding to enrich strategy.

• Writes clearly and succinctly for the audience, demonstrating conviction, tension, as well as polish and professionalism.

• Exhibits a confident, engaging, respectful, agile, and consultative demeanor when interacting with clients.

• Builds rapport and fosters empathy with clients, leading to enduring relationships.

• Continuously enhances understanding of the client's business and individual client needs to ask pertinent questions and anticipate requirements.

• Proactively identifies and addresses issues or opportunities in the client’s business, including additional research or strategy initiatives.

• Manages challenging client situations with a calm and steady presence.

⛳️ Requirements

• Bachelor’s Degree, preferably in business, journalism, marketing, economics, or social sciences (psychology, anthropology, sociology).

• Over 7 years of experience in moderating and delivering high-quality client deliverables within a market research or agency environment.

• More than 5 years of strategic market research, advertising, creative, or account planning experience, including roles in research, advertising, creative, or digital agencies, and/or experience as a marketing executive, marketing consultant, behavioral scientist, or usability and user experience consultant or researcher.

• Experience in pharmaceutical, med tech/med device, and consumer health market research with patients and healthcare professionals is a significant advantage.

• Willingness to travel (up to 25% of your time) and flexibility in scheduling to meet project demands.

• Aligns with, models, and coaches our values: People, Commitment, Aspiration, Trustworthiness & Impact.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long Term Disability

• Training & Development

• Work From Home