QA Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee comprehensive quality assurance across hardware, firmware, PlayOS, and gaming experiences for Nex Playground.

• Handle validation for hardware initialization and ongoing compatibility across various hardware revisions, PlayOS releases, and game builds.

• Create and uphold risk-based testing plans throughout EVT, DVT, and PVT or similar development phases.

• Maintain compatibility matrices that encompass hardware revisions, PlayOS versions, firmware versions, and game builds.

• Collaborate with engineering teams to identify hardware-software discrepancies and confirm resolutions.

• Develop the testing strategy for firmware and PlayOS updates, addressing upgrade, downgrade, interruption, failure, rollback, and recovery scenarios.

• Specify manual validation processes and incorporate automated checks into OTA release workflows.

• Set quality gates, establish entry and exit criteria, and provide evidence-based go/no-go recommendations.

• Evaluate release risks, monitor critical issues, and ensure that regressions are recognized prior to deployment.

• Validate performance, reliability, compatibility, input, tracking, save data, and update-related regressions.

• Establish and assess targets for frame-rate stability, responsiveness, latency, memory utilization, thermal performance, and crash-free sessions.

• Conduct long-duration, stress, and recovery testing.

• Test in representative user environments, accounting for network variability, display configurations, device states, user flows, and edge cases.

• Build and maintain automated regression coverage across device, firmware, OTA, system-integration, and game-compatibility workflows.

• Develop lightweight tools and scripts for setup, validation, data collection, and troubleshooting.

• Generate actionable bug reports including reproduction steps, environmental and build details, logs, impact assessments, and supporting evidence.

• Lead defect triage and prioritization with engineering and product teams.

• Manage external QA vendors, including scoping, capacity, priorities, deliverables, acceptance criteria, quality standards, and performance metrics.

• Clearly communicate quality status and release risks.

• Advocate for consistent testing methodologies and elevate quality standards across teams.

⛳️ Requirements

• Extensive hands-on QA experience in system-level testing, firmware or OS validation, or hardware-software integration.

• Proven ability to design risk-based testing strategies and conduct thorough exploratory testing.

• Experience in validating firmware or OTA update processes, including failure management, rollback, and recovery.

• Proficient in investigating performance, reliability, and intermittent issues using logs, traces, crash data, and other diagnostic materials.

• Capability to create maintainable automated tests, tools, or scripts in at least one programming or scripting language.

• Experience coordinating with external QA partners or vendors while ensuring deliverables meet high-quality standards.

• Strong written and verbal communication skills, sound judgment, and effective cross-functional collaboration.

• Familiarity with consumer electronics, hardware initialization, EVT/DVT/PVT, or manufacturing testing concepts.

• Background in game or platform QA, graphics and performance profiling, input or motion-tracking systems, or observability tools.

• Knowledge of Android or Linux debugging, ADB, CI/CD systems, device logs, traces, and crash dumps.

• Experience in building test infrastructure, managing device labs, or validating staged software rollouts at scale.

🏝️ Benefits

• Competitive compensation package.

• Flexible working hours and vacation policy.

• Product-driven culture that values talent and encourages individual growth.

• Opportunity for hands-on experience with cutting-edge technologies in the rapidly evolving gaming industry.