PubSec Field Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform cold calling and prospecting to identify potential clients.

• Build and maintain relationships through email and phone communication within designated accounts.

• Assist clients in choosing, implementing, and managing various components of their IT environments.

• Address client issues and provide recommendations to help them meet their goals.

• Generate quotes and process orders in response to customer requests.

• Expand existing active buying accounts by overseeing projects throughout the entire sales process.

• Achieve or surpass monthly and quarterly production targets.

• Proactively schedule and lead customer meetings with SHI internal teams.

• Manage and fulfill the IT requirements of medium to large enterprises, ensuring an exceptional customer experience.

• Collaborate with SHI internal teams to address customer inquiries and provide solutions to IT challenges.

⛳️ Requirements

• A minimum of a Bachelor’s Degree or equivalent professional experience.

• At least 2 years of experience in Customer Service and/or Inside Sales.

• Basic ability to conduct cold calls and generate new business opportunities.

• Basic ability to develop existing customer relationships.

• Basic aptitude for quickly learning new concepts and processes.

• Basic proficiency in customer outreach and delivering customized customer service solutions.

• Basic proficiency in Microsoft Office Tools.

• Basic proficiency in project management.

• Willingness to travel 10% in the market as needed.

🏝️ Benefits

• Health, wellness, and financial benefits to provide peace of mind for you and your family.

• Opportunities for continuous professional development and leadership advancement.

• Access to world-class facilities and the technology necessary for success – whether in our offices or yours.