Psychiatrist – Clinical Documentation, Insurance Verification

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver precise and comprehensive clinical note-taking assistance for the Bellevue clinic.

• Aid in clinical documentation for around 25–30 patients each week.

• Guarantee that clinical notes are thorough, well-organized, and accurately recorded in patient files.

• Examine documentation for any missing or incomplete information.

• Uphold accuracy and confidentiality when managing sensitive clinical data.

• Adhere to HIPAA regulations.

• Primarily operate within AdvancedMD for Bellevue clinic procedures.

• Conduct insurance verification and eligibility assessments for the Lynnwood clinic.

• Confirm active insurance coverage and necessary eligibility details.

• Record insurance information in patient files.

• Identify absent or inconsistent insurance details and follow up as required.

• Mainly work within Tebra for Lynnwood clinic operations.

• Handle incoming and outgoing patient calls.

• Assist patients with inquiries, follow-ups, and administrative questions.

• Provide virtual receptionist assistance.

• Log patient calls and communications in Tebra.

• Collaborate with the current billing team.

• Ensure that clinical notes and documentation are finalized and accessible for billing purposes.

• Highlight missing documentation that impacts billing processes.

• Maintain accurate and well-organized patient records.

• Offer support with general administrative duties.

• Oversee workflows across AdvancedMD and Tebra.

• Provide support for both clinic locations based on operational requirements.

• Communicate outstanding tasks, documentation issues, or workflow challenges.

⛳️ Requirements

• Prior experience in U.S. healthcare, preferably in psychiatry, mental health, or behavioral health.

• Strong experience in clinical note-taking/documentation with exceptional attention to detail.

• Experience in insurance verification and eligibility assessments.

• Familiarity with medical billing processes and billing-related documentation.

• Proficiency in using EHR/EMR systems; experience with AdvancedMD and Tebra is highly preferred.

• Excellent English communication skills, demonstrating professional and compassionate phone etiquette with patients.

• Understanding of HIPAA compliance and patient confidentiality.

• Organized, dependable, proactive, and comfortable handling multiple clinical and administrative responsibilities.

• Ability to work the required Pacific Time schedule.

• Must communicate in English clearly and professionally in both spoken and written forms.

• Relevant work experience is a must.

• Must be able to provide an NBI Clearance and/or Local Police Clearance prior to onboarding.

• Must be available for video meetings with the camera on when necessary.

• A reliable laptop or desktop computer is required.

• Stable high-speed internet connection of at least 25 Mbps is necessary.

• A noise-canceling headset is required.

• A working webcam for virtual meetings is necessary.

• A quiet and professional work environment is essential.

🏝️ Benefits

• Dedicated HR & Contractor Support Team.

• Premium VPN Access (Optional).

• HIPAA & Cybersecurity Training + Certification (Provided).

• Top 1% VA Performance Training.

• Client-Approved U.S. Holidays.

• Client-Approved Paid or Unpaid Time Off.

• Access to Tools & Resources.

• Optional Performance-Based Incentives.

• Bonuses, incentives, or increased hours based on performance may be offered by some clients.