Provider Onboarding Coordinator, Credentialing

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the enrollment, applications, signatures, and necessary documentation for provider Medicare systems.

• Ensure that CAQH profiles, credentials, licenses, and practice information are complete and accurate.

• Act as the main credentialing contact for providers.

• Address provider inquiries, communicate necessary actions, and follow up on pending items.

• Monitor provider actions, signature requests, corrections, notifications, deadlines, and enrollment prerequisites.

• Work collaboratively with Credentialing, Payer, and RCM Support teams to prioritize and resolve obstacles.

• Develop, document, and consistently enhance credentialing workflow SOPs.

• Keep track of credentialing timelines and facilitate compliant, up-to-date, and efficient provider network operations.

⛳️ Requirements

• Highly organized, with impeccable follow-through.

• Proactive and able to navigate ambiguity comfortably.

• Sound judgment regarding urgency and accountability.

• Warm and empathetic communicator.

• Capable of thriving in a fast-paced environment.

• Strong skills in follow-up and issue resolution.

• Competence in coordinating provider credentialing and enrollment activities.

• Ability to maintain precise CAQH profiles and provider information.

• Experience in developing and upholding standard operating procedures.

🏝️ Benefits

• A remote-first team with flexible work-from-home options.

• Opportunities for growth and ownership.

• Chance to influence key processes and advance with the company.

• Meaningful work aimed at assisting older adults in accessing mental health care.