Property Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Tenant & Leasing Management: Oversee the complete leasing process, from managing inquiries and screening tenants to preparing and handling digital lease agreements.

• Be the welcoming representative of our company: Act as the primary point of contact for all tenant inquiries, delivering outstanding and professional customer service.

• Manage tenant lifecycle: Effectively coordinate seamless move-ins and move-outs, including conducting inspections and returning security deposits.

• Ensure timely payments: Supervise rent collection and professionally handle the eviction process when necessary, adhering to all established procedures.

• Maintenance & Project Coordination: Lead the maintenance workflow: Receive, prioritize, and assign tasks to our maintenance team and vendors to address property concerns.

• Run the projects: Organize property turnovers and minor renovations, developing schedules and ensuring they remain on track and within budget.

• Be the resource manager: Procure supplies and materials required for tasks, manage vendor relationships, and ensure our team has the resources needed for success.

• Operations & Admin Support: Act as the custodian of records: Maintain impeccably organized digital files for all properties, tenants, and work orders within our property management software.

• Watch the budget: Monitor all maintenance and project expenditures, review invoices, and assist in maintaining a cost-effective operation.

⛳️ Requirements

• Demonstrated experience as a Virtual Assistant in Property Management is crucial.

• Your background should encompass both tenant relations and maintenance coordination.

• Confident in your capacity to lead team members and manage vendors.

• Strong grasp of the US real estate rental process (leasing, tenant laws, etc.).

• Experience in managing schedules, ordering materials, and monitoring budgets.

• Comfortable working full-time on a US time zone schedule (graveyard shift).

• You must possess your own reliable, high-speed internet connection and a quiet, dedicated workspace at home.

🏝️ Benefits

• Enjoy the advantages of a fully remote position.

• Direct Impact: Observe the immediate outcomes of your efforts on our properties and tenant satisfaction.