Property Adjuster – Field Estimating

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Visit customers' residences to perform on-site property assessments.

• Examine coverage and evaluate property damages.

• Create estimates and resolve claims in a timely and efficient manner.

• Manage virtual claims nationwide utilizing platforms and software such as Xactimate and ClaimsX Video Collaboration.

• Specialize in water damage claims.

• Deliver outstanding service to policyholders throughout the claims process.

• Independently assess property claims and interpret policies to ascertain coverage.

• Interact with customers via phone, email, and video conferencing.

• Provide customers with options for communication preferences and updates on claim progress.

• Assess and negotiate claim settlements with customers, vendors, third-party carriers, and claimants.

• Employ legal and business-standard practices in complex negotiations.

• Utilize estimating tools, job aids, and settlement platforms to resolve claims effectively.

• Accurately document claim activities in the claims system in a timely manner.

• Safeguard the company's financial interests by adhering to policy agreements.

• Participate in initial and ongoing training.

⛳️ Requirements

• Must reside in the Northern Virginia area or the state of West Virginia.

• A minimum of 2 years' experience as an outside adjuster is strongly preferred.

• Proficient in Xactimate and other relevant estimating software.

• Strong analytical and technical abilities to accurately assess damages and expedite claims resolutions.

• Excellent communication and interpersonal abilities.

• Must be able to travel to customers' homes and manage virtual claims nationwide.

• Detail-oriented and well-organized.

• Must be capable of carrying a 50-pound ladder and accessing roofs with a 6/12 pitch on one to two-story buildings.

• Valid driver's license and willingness to travel are required.

• Approximately 2 weeks of training in Dallas, Texas is necessary.

• Must obtain adjuster and/or appraiser licenses within 60 days of hire if required by the office/area.

• This position is unavailable to residents of California, Alaska, Hawaii, or Puerto Rico.

• Background investigation is mandatory.

• A dedicated, private home workspace free from distractions, with suitable desk and seating, is required.

• Reliable internet with a minimum download speed of 50 MB and upload speed of 5 MB is essential.

• Allstate typically does not sponsor individuals for employment-based visas for this role.

🏝️ Benefits

• Comprehensive benefits starting from Day 1, including time off, healthcare, and retirement plans.

• 401K/pension options.

• Education reimbursement opportunities.

• Programs designed to help balance work with personal life.

• Initial and ongoing training provided.

• Competitive compensation with support for continuous development and career progression.

• Flexible scheduling options.

• Time off policy that promotes work/life balance.

• Potential eligibility for a company vehicle.

• Mileage reimbursement for personal vehicle use during work hours.

• A $1,000 Licensing Sign-On Bonus, if eligible and holding applicable active licenses.

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement for employees eligible to work from home.