Project Solution Advisor

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide guidance to implementation partners on configuring Visualfabriq solutions to align with customer business processes and maximize value.

• Act as the primary contact for partner teams deploying the Visualfabriq application.

• Serve as the expert on application system design and configuration across all functional areas.

• Represent the project voice within Visualfabriq.

• Monitor internal tickets to ensure successful deployment is prioritized.

• Assist partners in gathering, validating, and documenting requirements for Customer Development Requests (CDRs).

• Evaluate new features through testing.

• Collaborate with Product Management to enhance requirements, functional design, and testing as the customer advocate.

• Provide training to partners on new features and occasionally to customers and internal teams.

• Contribute to the Knowledge Base.

• Collaborate closely with implementation partners across the Americas and work alongside Solution Architects, Solution Advisors, Product, Support, and Customer Success teams.

• Report directly to the Head of Solution Advisory.

⛳️ Requirements

• Strong understanding of comprehensive sales planning processes, including Trade Promotion Management, Demand Planning, Revenue Forecasting, and Claims Settlement.

• Familiarity with the structure of a Profit & Loss statement.

• Over 3 years of experience as an end user of planning software, business analyst, account manager, demand planner, or commercial finance analyst.

• Experience with ERP systems such as SAP or Oracle and sales planning systems, ideally in TPM or Revenue Forecasting.

• Attention to detail, solution-focused, and proactive, with an eagerness to learn about software and its technical aspects.

• Strong communication skills.

• Proficient in English, both written and spoken.

• Knowledge of Spanish and/or Portuguese is advantageous.

• Comfortable collaborating with partners and customers from diverse cultural backgrounds and varying levels of expertise.

• Willingness to travel occasionally.

• Resume and cover letter must be submitted in English.

🏝️ Benefits

• Competitive salary.

• Paid vacation days.

• Paid personal and sick days.

• Paid company-observed US holidays.

• 401(k) retirement plan available through a benefits portal.

• Medical and health benefits.

• Company laptop provided.

• Mobile phone contribution.

• Home-office equipment supplied when necessary.