Project & Operations Analyst

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee the flow of deliveries among Development, UI/UX, CRM, and Operations teams.

• Develop, organize, and monitor technical tickets to ensure deadlines are achieved and departments are aligned.

• Cultivate and maintain relationships with payment providers, platforms, integrations, and other key partners.

• Supervise the integration, homologation (UAT/acceptance), testing, and deployment of new features.

• Generate operational documentation, functional specifications, and standard operating procedures (SOPs).

• Conduct meetings in English with global teams and partners.

• Facilitate company operations by tracking requests and projects across various teams.

• Serve as the right-hand support to the CEO/founder.

⛳️ Requirements

• Proficient in English (both spoken and written).

• Exceptional organizational skills with the ability to handle multiple tasks simultaneously.

• Strong communication skills between technical and business stakeholders.

• Analytical and proactive approach to problem-solving.

• Relevant experience in project or operations management.

• Capability to oversee projects from planning to delivery.

• Willingness to work within Dubai, Australia, and New Zealand time zones.

• Must be of Brazilian nationality.

🏝️ Benefits

• Fully remote work environment.

• PJ contract (contractor engagement — Brazilian "Pessoa Jurídica").