Project Manager II – Implementations

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main liaison during the client implementation lifecycle.

• Oversee, coordinate, and execute various project implementation initiatives through structured phases.

• Manage client expectations concerning implementation choices, product capabilities, and constraints.

• Organize and lead client kick-off meetings.

• Set up regular internal and external project management meeting schedules, cadences, and priorities.

• Supervise, coordinate, and arrange for staff and contractors throughout different project stages.

• Collaborate with cross-functional teams to enhance processes.

• Handle internal and external project status reporting and escalations.

• Create and maintain project documentation and track project history.

• Conduct evaluations post-project to identify factors influencing the achievement of project goals.

• Execute additional tasks that support the overall objectives of the role.

⛳️ Requirements

• Bachelor’s Degree or a combination of education and experience that provides the necessary qualifications.

• Over 7 years of relevant experience in project management.

• More than 7 years of experience with client onboarding in a healthcare setting.

• At least 2 years of experience in a leadership or supervisory position.

• Project Management Professional (PMP) Certification is mandatory.

• Technical knowledge of product solutions related to system implementation tasks.

• Proficiency in Microsoft Office Project or comparable project management software.

• Strong skills in communication, collaboration, organization, attention to detail, problem-solving, project management, and time management.

• Capable of completing projects under tight deadlines and time constraints.

• Ability to manage escalated customer issues effectively.

• Proficient in handling multiple projects and clients with differing priorities and implementation expectations.

• Skilled in developing reports to measure the success of project implementations.

• Capable of prioritizing tasks, meeting deadlines, and multitasking while maintaining a keen attention to detail.

🏝️ Benefits

• Equal opportunity employer.

• Inclusive environment committed to diversity.