Project Manager II

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Plan and oversee various aspects of data center projects from their inception to completion.

• Coordinate implementation activities including asset management, resource allocation, progress monitoring, change control, documentation, training, and ensuring timely delivery within budget constraints.

• Manage assets and materials across data centers and storage facilities.

• Collect and maintain project requirement lists.

• Provide weekly updates on project status, including updates on action items.

• Schedule and coordinate project reviews while following up on assigned actions.

• Communicate project status to the project teams.

• Maintain and monitor project plans, schedules, work hours, and expenditures.

• Identify project issues, determine the appropriate solution owners, and escalate problems to the client manager when necessary.

• Organize, participate in, and attend stakeholder meetings.

• Document and track significant meeting actions and decisions.

• Collaborate with regional teams responsible for project resources and ticket resolution.

• Monitor the ticketing system and reassign tickets as needed.

• Produce regular reports.

• Identify trends or recurring issues and escalate them to management.

• Locate and define opportunities for process improvements.

• Work closely with SDMs/Project Managers to identify critical metrics and KPIs and provide actionable insights for decision-makers.

• Perform additional duties as necessary.

⛳️ Requirements

• An Associate's degree (A.A.) or equivalent from a two-year college or technical school, along with 2 to 5 years of relevant experience and/or training; or an equivalent combination of education and experience.

• Ability to build productive internal and external working relationships.

• Exercise judgment within established procedures and practices to determine the appropriate course of action.

• Willingness to occasionally adjust work hours to collaborate with regional colleagues.

• Proficiency in Microsoft Excel and Google Suite.

• Exceptional verbal and written communication skills.

• Prior experience with ticketing systems and/or project management systems.

• Understanding of or previous experience in a technology-driven environment.

• Proactive attitude and reliability.

• Excellent customer service skills.

• Ability to work effectively both independently and as part of a team.

• Capability to multitask and prioritize workload efficiently.

• Strong judgment, problem-solving, and decision-making abilities.

• Ability to uphold confidentiality and maintain a professional demeanor.

• Preferred: familiarity with various project management methodologies.

• Preferred: possession of various certifications (e.g., PMP).

🏝️ Benefits

• Medical coverage through UHC (PPO, HSA, Surest options).

• Medical coverage through Kaiser (HMO option available only for California employees).

• Dental insurance provided through UHC Nationwide.

• Vision insurance provided by UHC.

• Flexible Spending Account for Health & Dependent Care.

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific).

• Continuing Education and Professional Development available through various integrated platforms such as Udemy and Coursera.

• Corporate Wellness Program offered by Goomi Group.

• Employee Assistance Program.

• Wellness Days.

• 401k Plan.

• Basic and Supplemental Life Insurance.

• Short Term & Long Term Disability coverage.

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance.

• Tuition Reimbursement (available after 6 months of employment, capped).

• Paid Time Off (accrued and prorated, with a maximum of 120 hours annually).

• Paid Holidays.

• Any other statutory leaves, paid time, or ancillary benefits required under state and federal law.