Project Manager

This is a fully remote position, open to applicants in Arizona, +23 more states.

📋 Description

• Oversee assigned projects from initiation to completion, managing tasks, timelines, dependencies, and deliverables.

• Collaborate closely with teams in Product, Engineering, Risk, Compliance, Underwriting, Operations, Legal, and Business Development.

• Act as the main project point of contact among internal teams to foster alignment and accountability.

• Lead projects focused on merchant onboarding, activation, and lifecycle workflows.

• Spearhead initiatives concerning acquirer, processor, and sponsor bank requirements.

• Drive projects related to risk, fraud, compliance, and monitoring programs.

• Manage initiatives aimed at enhancing internal tools, platform improvements, and process advancements.

• Create and uphold project documentation, status reports, and updates for departmental leadership.

• Identify and proactively address risks that may affect acquiring operations or regulated/high-risk sectors.

• Ensure project compliance with internal controls, card network standards, acquiring expectations, and regulatory requirements.

• Promote continuous improvement by refining project management methodologies and standards within the department.

⛳️ Requirements

• 3–5 years of experience in project management or operations within Fintech, payments, or financial services.

• Direct experience with payments acquiring, merchant processing, or related payment operations.

• Proficient understanding of the payment lifecycle, including authorization, settlement, chargebacks, and disputes.

• Familiarity with project tracking and collaboration tools such as Jira, Asana, Confluence, Smartsheet, or Monday.com.

• Excellent organizational and prioritization abilities.

• Capability to convert operational, technical, or regulatory requirements into executable project plans.

• Detail-oriented with an understanding of broader process and business implications.

• Comfortable working in a dynamic and fast-paced payments landscape.

• High level of ownership and accountability.

• Proven ability to handle multiple workstreams with competing priorities.

• Strong written, verbal, and organizational communication skills.

• Effective communicator who can coordinate efforts between technical and non-technical teams.

• Ability to thrive in structured yet adaptable environments.

• Solution-focused with good judgment on when to escalate issues.

• Reliable follow-through and responsibility for assigned tasks.

• Experience with high-risk merchant portfolios or regulated payment sectors is preferred.

• Knowledge of underwriting, enhanced due diligence, or chargeback monitoring processes is preferred.

• Previous collaboration with Risk, Compliance, or Legal on operational projects is preferred.

• Exposure to acquiring banks, processors, gateways, or sponsor bank relationships is preferred.

• Having a project management certification (PMP, Agile, Scrum) is advantageous but not mandatory.

🏝️ Benefits

• Competitive Salary, Bonuses, and Incentives.

• Comprehensive employer-sponsored health, vision, and dental insurance programs.

• Paid time off.

• Paid Sick Days and Paid Holidays.

• 401K plan with up to a 4% matching contribution.

• Commitment to Career Development and Advancement.

• Employee Recognition Programs & Company Sponsored Events.

• Vibrant Office Culture.

• Team Building Activities.

• Celebrations for Birthdays and Work Anniversaries.

• Snacks, and much more!