Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary liaison for FHC’s clients, subject matter experts, and other stakeholders throughout the entirety of a project.

• Utilize project management tools and techniques to create, execute, and oversee workplans and timelines for multiple projects.

• Formulate project strategies, design tasks, suggest team member assignments, and collaborate with the Project Director on task allocations.

• Anticipate potential project risks and devise strategies to mitigate any known issues.

• Recognize when a project is completing tasks but not meeting overarching goals and make necessary adjustments.

• Ensure meetings remain focused and on schedule.

• Manage project budgets, staffing assignments, and contract timelines effectively.

• Create and implement plans for contract closure or transition to a new vendor.

• Provide regular progress reports to the project director on a predetermined schedule.

• Employ agile and scrum methodologies when applicable.

• Lead the development and ongoing maintenance of business requirements documents, product backlogs, and issue trackers.

• Identify opportunities to enhance existing contract revenue and appropriately expand project scope.

• Seek out suitable opportunities to meet client needs on a monthly basis to maximize potential revenue.

• Set monthly billable hour targets for staff on PM 2’s client contracts and establish maximum hours per month for internal (non-billable) initiatives led by PM 2.

• Oversee the development of deliverables from inception to completion, including drafting and obtaining client approval for necessary project items: approach, task plan, analytic plan, business requirements, product backlog, issue trackers, quality reviews, client acceptance criteria, risk management plan, and schedule.

• Prepare the best possible client-ready drafts of supporting materials (slide decks, agendas, notes, action items, etc.) for review by the Project Director.

• As needed, ensure that project deliverables are adequately scoped, documented, and vetted with the Data Science, Policy & Program team members, and the Project Director during the planning phase.

• Collaborate with all project team members to develop deliverables schedules.

• Assist the team in creating deliverables, including drafting written materials (e.g., narrative project descriptions, action plans, topic briefs, literature reviews, etc.), slide decks, spreadsheets, tables, business requirements, and analytic plans.

• Contribute to RFPs and other bid proposals as necessary.

• Conduct research and literature reviews; translate findings into clear, concise insights to support project work.

• Facilitate communications among client staff, FHC project team members, subject matter experts, and other stakeholders throughout the project lifecycle.

• Respond to client inquiries in a timely and appropriate manner.

• Support and enhance FHC's internal data governance design and implementation.

• Assess and clearly convey the implications of new information for the project team and client.

• Understand and communicate how the project aligns with other FHC projects, the client's internal work, and national themes or trends.

⛳️ Requirements

• A minimum of 5 years of experience managing complex projects, ideally related to health policy, healthcare reform, analytic data projects, and/or health data strategy.

• Bachelor’s degree.

• Master’s degree in a related field or current PMP®, Agile, or Disciplined Agile certification.

• Exceptional time management skills; ability to self-regulate and prioritize tasks effectively.

• Strong interpersonal skills with a confident speaking style.

• Proficient meeting facilitation skills, including the ability to clarify complex ideas and broker consensus among diverse stakeholders.

• Excellent written communication skills across various formats (e.g., long-form white papers, brief meeting summaries/action items, and concise, audience-appropriate slide decks).

• Proficient in using MS Office Suite, including Excel; experience with MS Project is desired.

• Familiarity with one or more cloud-based project management tools (Asana, MS Project, Jira, etc.).

• Capable of taking responsibility for tasks and executing them on an agreed-upon timeline, ensuring responses meet requirements (i.e., minimal reminders needed, written materials/spreadsheets are error-free).

• Able to delegate tasks and oversee the production of others’ deliverables.

• Skilled at conceptualizing and outlining documents for deliverables.

• Proficient in applying critical thinking skills when creating or reviewing materials for completeness, appropriateness of content, and interpretation.

• Capable of writing highly professional emails, short memos, program descriptions, project narratives, and competently assessing others’ writing, including tone, content, accuracy, data explanations, and format.

• Able to develop Gantt charts, project timelines, and budgets.

• Familiarity with project management tools gained through work experience.

• Knowledge of or interest in multi-payer databases, public healthcare payers, claims processing, and/or claims data analytics.

• Understanding of US healthcare policy, trends, and influencing factors.

• Awareness of the state government's role in healthcare.

🏝️ Benefits

• COVID-19 vaccination is mandatory, and FHC will consider accommodations for disability- and religious-based reasons.

• The job description provided above is a general outline and may be subject to modifications based on specific organizational needs.

• Freedman HealthCare, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• We strongly encourage applications and inquiries from women, LGBTQIA+ identified individuals, Black, Indigenous, People of Color, people with disabilities, and others from historically underrepresented communities.