Project Manager

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Design and implement workflows for programs utilizing Asana.

• Identify chances to incorporate automation and AI tools to minimize manual efforts and enhance team productivity.

• Maintain playbooks and Standard Operating Procedures (SOPs) for programs.

• Ensure that documentation remains accurate, accessible, and up-to-date.

• Take ownership of the program reporting cycle and monitor key performance indicators (KPIs).

• Manage data integrity and generate regular status reports that provide actionable insights on program health.

• Coordinate communications with participants, system setup, and follow-through processes.

• Act as a supportive contact for program applicants.

• Monitor program performance to detect and address bottlenecks.

• Refine processes and propose scalable operational solutions.

• Collaborate with Program Managers to design, implement, and optimize workflows for Americas people programs.

⛳️ Requirements

• 3–5+ years of experience in project management, operations, or program coordination.

• Proficient experience with project management software, particularly Asana.

• Experience in designing, implementing, and maintaining automated workflows.

• Capability to utilize AI tools to boost efficiency and lessen manual tasks.

• Ability to document processes and keep SOPs current.

• Skillful in managing complex schedules with meticulous attention to detail.

• Intellectual curiosity and a proactive attitude towards learning new tools, systems, and methodologies.

• Exceptional written and verbal communication skills.

• Competence in providing clear, tactical, and supportive communication to program applicants.

• Strong aptitude for tracking, organizing, and reporting on KPIs and metrics.

• PMP or comparable certification is preferred.

• Experience with advanced automation platforms like Power Automate is preferred.

• Familiarity with collaborative database tools such as Airtable is preferred.

• Experience in building and maintaining dashboards using Power BI or Tableau is preferred.

• Experience in a fast-paced, matrixed environment is preferred.

• Passion for people development programs is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with matching contributions from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance.

• Potential availability of Cisco restricted stock unit grants.

• 10 paid holidays for each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off to celebrate the employee’s birthday.

• Paid shutdown during the year-end holiday.

• 4 paid days off dedicated to personal wellness.

• 16 days of paid vacation time each full calendar year for non-exempt employees.

• Flexible vacation time off program with no set limit for eligible exempt employees.

• 80 hours of sick leave provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick leave carried forward annually.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days for each full calendar year.

• Potential annual bonuses for non-sales roles.

• Performance-based incentive pay for employees on sales plans.

• Opportunities for growth, experimentation, and learning.

• A global network of thinkers, doers, experts, and curious creators.