Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage multiple assigned cases independently, often at the same time.

• Supervise case setup and coordinate the delivery of case websites, traditional media campaigns, and social media initiatives.

• Prepare and maintain detailed project documentation along with timely status reports for clients and executive management.

• Monitor upcoming deadlines, assigned tasks, milestones, and overall project progress.

• Cultivate client relationships by communicating effectively, setting clear expectations, and adhering to deadlines.

• Lead communication with claimants and oversee the claim review processes.

• Collaborate with internal colleagues, vendors, and business partners to implement projects successfully.

• Analyze litigation plans and notice and administration plans to gain a comprehensive understanding of each case.

• Coordinate the processing, deduplication, normalization, optimization, and analysis of large datasets.

• Prepare and distribute relevant reports.

• Establish and implement adjudication policies and procedures for claim payments and program placements.

• Identify and resolve issues related to claims adjudication.

• Supervise the preparation and budget compliance of client invoices.

• Safeguard claimant personally identifiable information and other confidential data in accordance with US standards.

• Maintain exceptional customer service and responsiveness to clients while representing the organization.

• Enhance industry knowledge and familiarity with pertinent applications.

• Engage in regular communication with colleagues and adhere to established business processes.

• Accept new tasks and responsibilities while performing other duties as assigned by management.

• Comply with company rules, policies, and practices.

⛳️ Requirements

• A minimum of 3 years of class action experience is highly preferred.

• Project management experience is essential.

• A Bachelor's degree or equivalent experience is required.

• Experience in the financial, insurance, or legal sectors is preferred.

• Proven experience in managing client relationships.

• Basic knowledge of web development is necessary.

• Strong analytical skills with the ability to model and interpret data.

• A demonstrated record of accomplishments is required.

• An organized approach with exceptional attention to detail is essential.

• Capability to work in a fast-paced, deadline-driven environment.

• Proficiency in managing multiple tasks simultaneously.

• Excellent written and verbal communication skills are a must.

• Flexibility and quick adaptability to changing priorities are crucial.

• A professional demeanor in interactions with clients, vendors, business partners, and colleagues.

• Strong problem diagnosis and creative problem-solving abilities.

• Highest standards of confidentiality and discretion.

• Ability to analyze problems and provide solutions at both strategic and functional levels.

• Excellent computer skills, including proficiency in Microsoft Office applications: Word, Excel, Outlook, and PowerPoint.

• Must be authorized to work in the U.S. without requiring employment sponsorship now or in the future.

• Willingness to travel occasionally to company locations, company-sponsored events, or client meetings.

• Ability to communicate effectively, use hands or fingers, sit for extended periods, and occasionally stand, walk, reach, and lift/move up to 20 pounds.

• Capability for close vision, distance vision, and the ability to adjust focus.

• Proficiency in analyzing variables, selecting effective courses of action, managing stress, interacting with customers, and prioritizing workload.

🏝️ Benefits

• Competitive salary, exempt status.

• Remote work arrangement available.

• Occasional travel to company locations, company-sponsored events, or client meetings.

• Reasonable accommodations provided for individuals with disabilities.

• Equal Opportunity Employer, including Veterans, Disabled individuals, and members of the LGBT community.

• Drug-free workplace.