Project Coordinator I

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Deliver predictive and proactive customer service to both internal and external clients.

• Support ongoing business requirements while increasingly offering account guidance and making informed decisions under managerial supervision.

• Monitor and evaluate EMSAR performance against contractual commitments and internal standards.

• Assist in managing and documenting risks and stakeholder perspectives, ensuring initiatives are on track.

• Record, follow up, and ensure completion of assigned tasks and actions.

• Engage in the development and updates of the Client “playbook” for accounts and service offerings.

• Aid in planning field resources to meet client and account demands.

• Support the quoting process for services or projects for designated existing clients.

• Undertake additional tasks as requested by leadership.

⛳️ Requirements

• 1–3 years of experience in a relevant field.

• A Bachelor’s or Associate degree in business or a related field is preferred.

• Proficient in Microsoft Office Suite.

• Experience with ServiceMax/Salesforce is preferred.

• Excellent verbal and written communication skills.

• Ability to address practical problems with limited standardization.

• Capacity to develop and sustain effective internal and external relationships.

• Eagerness to continuously learn and implement new products, services, and engagement methods.

• Ability to think innovatively and creatively to deliver client solutions and enhance processes.

• Capability to sit, stand, bend, and reach for durations exceeding 4 hours.

🏝️ Benefits

• [Insert benefit details here]

• [Insert additional benefit details here]

``` *Note: The benefits section is left as placeholders for you to fill in with the specific benefits details, as they were not provided in the original job description.*