Project Coordinator, eCOA

This is a fully remote position, open to applicants in India.

📋 Description

• Assist Project Managers during the planning, implementation, monitoring, and closure phases of eCOA clinical studies.

• Oversee study database setup tasks, project documentation, and operational deliverables.

• Ensure accurate and organized study documentation and project records are maintained throughout the study lifecycle.

• Manage the distribution, tracking, reconciliation of devices and equipment, along with associated study logistics.

• Generate, update, and disseminate project reports, status updates, meeting materials, and study communications.

• Organize Project Assurance meetings, document minutes, and track action items to completion.

• Assist with documentation and database updates related to changes in study scope.

• Support project financial activities, including follow-up on invoice reconciliation and preparing reports for study forecasting.

• Monitor project milestones and outstanding tasks to ensure adherence to timelines and customer commitments.

• Record and manage project issues and customer escalations, facilitating timely follow-up and resolution.

• Address customer inquiries and engage in sponsor meetings, project calls, and cross-functional discussions as required.

• Take responsibility for assigned project activities and manage specific project deliverables when necessary.

• Ensure that required training and project documentation are completed according to established procedures.

• Contribute to process improvement initiatives aimed at enhancing eCOA project delivery, quality, and operational efficiency.

⛳️ Requirements

• Bachelor’s degree preferred, or a relevant combination of education and professional experience.

• 1 to 3 years of experience in the pharmaceutical, biotechnology, clinical research, healthcare, life sciences, or a related field.

• Familiarity with the drug development process and clinical trial environment.

• Experience in supporting eCOA, ePRO, eConsent, clinical technology, or other technology-enabled clinical trials is preferred.

• Strong organizational, planning, prioritization, and time-management capabilities.

• Exceptional attention to detail and a commitment to producing accurate, high-quality work.

• Strong interpersonal skills with the ability to collaborate effectively across cross-functional and global teams.

• Excellent verbal and written communication skills with the ability to communicate effectively in English.

• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.

• Ability to handle multiple priorities and adapt effectively to changing project requirements.

• Customer-focused and proactive approach with strong follow-through and responsiveness.

🏝️ Benefits

• Competitive pay and incentives.

• Provident fund.

• Medical insurance.

• Engaging employee programs and local events.

• Modern office spaces with remote work flexibility.