Project Coordinator

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Respond to incoming calls from clients, service providers, and retail locations to offer installation job assistance.

• Handle outbound tasks and initiate outbound calls to provide updates or collect job-related information.

• Perform initial outreach to customers and service providers to clarify the project scope.

• Ensure that projects are scheduled within the service level agreement (SLA) by the service provider and confirm details with the customer.

• Coordinate product deliveries with retail stores and customers.

• Oversee and resolve any Work Order issues following project completion.

• Provide comprehensive documentation of all interactions associated with the project.

⛳️ Requirements

• High school diploma or GED.

• 1-3 years of experience in a customer-facing role.

• Bachelor’s degree in a related field (preferred).

• 1 year of experience in project coordination or the remodeling/construction industry (preferred).

• 1 year of experience in a project management capacity (preferred).

🏝️ Benefits

• Health insurance.

• Flexible work arrangements.

• Professional development opportunities.