Project Coordinator

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Oversee the scheduling of technicians, engineers, and equipment for multiple simultaneous projects, making adjustments as priorities and timelines evolve.

• Facilitate client-facing communications, including project kickoffs, status updates, and issue escalations, serving as the primary contact for project logistics.

• Manage project documentation, which encompasses schedules, task trackers, status reports, and change logs.

• Monitor hours worked and progress relative to the defined scope, identifying potential schedule or scope risks.

• Organize procurement and logistics for hardware and equipment for ongoing projects.

• Connect project managers, technical teams, and clients, proactively addressing any coordination challenges.

• Assist the Director of Project Management with reporting, process enhancements, and portfolio coordination.

• Ensure projects are delivered on time, within budget, and that clients are kept informed about project statuses.

⛳️ Requirements

• Minimum of 2 years of experience in project coordination, preferably within IT, telecommunications, or another technical services industry.

• Proven experience in scheduling technical resources or field teams across various active workstreams.

• Ability to lead client calls confidently and communicate effectively with both technical and non-technical stakeholders.

• Strong organizational abilities and a history of managing multiple concurrent projects without overlooking details.

• Familiarity with project or scheduling tools such as ConnectWise, Autotask, Smartsheet, or Microsoft Project.

• Exceptional written and verbal communication skills.

• Experience working at a managed services provider (MSP) or IT solutions firm is a plus.

• Possession of CAPM certification or actively pursuing PMP certification is desirable.

• Understanding of infrastructure project terminology, including firewalls, wireless deployments, server migrations, and network refreshes is advantageous.

• Familiarity with CRM or PSA platforms is considered a plus.

🏝️ Benefits

• Flexible work schedule

• Unlimited PTO

• Health, Vision, Dental, and Supplemental Insurance Plans

• HSA (including monthly employer contributions)

• Dependent Care Flexible Spending Account

• 401k profit-sharing plan

• Employee Assistance Program Services

• Professional development opportunities

• Team celebrations