Program Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee program data management and perform detailed analyses.

• Execute program scope reporting and establish goals.

• Engage with clients and manage accounts effectively.

• Provide training to team members and assess work quality.

• Supervise project timelines.

• Resolve system functionality issues.

• Promote process enhancements.

• Generate regular reports.

• Ensure adherence to contract terms, content relevance, and maintain a professional presentation.

• Facilitate the seamless execution of projects and programs, both internally and externally.

• Follow program, practice, and operational guidelines.

⛳️ Requirements

• 2-4 years of experience in Customer & Client Engagement.

• Bachelor’s degree is preferred.

• If applicable, fulfill all DOT qualification criteria.

• Adhere to all relevant federal, state, and local transportation regulations.

• Candidates must have authorization to work in the location of the position without employer sponsorship or support.

• Successful candidates must pass pre-employment screenings.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-funded health care concierge services.

• 401(k) plan with company matching contributions.

• Paid time off for vacation, sick leave, personal leave, and parental leave.

• Paid time for volunteering activities.

• Employee Recognition Program that allows points to be converted into gift cards.

• Employee Assistance Program available.

• Access to on-demand training courses.