Program Manager – Operations

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Oversee and direct AffirmedRx’s portfolio of strategic initiatives while supporting client implementations.

• Strategize, execute, and deliver critical projects that address internal infrastructure requirements and enhance service delivery.

• Cultivate and sustain robust partnerships both internally and externally.

• Formulate and implement organization-wide program strategies that align with the goals of AffirmedRx and its clients.

• Manage project portfolio planning, execution, and timely delivery, ensuring adherence to scope and maintaining high quality.

• Collaborate with stakeholders and management to define program goals, objectives, and success metrics.

• Set up program governance, communication strategies, and reporting frameworks.

• Maintain comprehensive program plans that outline timelines, resources, budgets, and key milestones.

• Lead cross-functional project teams through influence, offering direction, guidance, and support.

• Track and manage program risks, issues, dependencies, progress, and performance indicators.

• Provide consistent updates and status reports, including communications at the executive level.

• Facilitate decision-making processes and resolve issues effectively.

• Recognize opportunities for process enhancements and optimization.

• Encourage collaboration, innovation, and a culture of continuous improvement.

• Address client implementation challenges and contribute to the strategic direction of projects.

⛳️ Requirements

• A Bachelor’s degree in a relevant field (such as Business, Project Management, etc.) or equivalent professional experience.

• More than 8 years of industry experience within Managed Care or Pharmacy Benefits Management.

• Experience in a Project Management Office and/or Client Implementation team.

• Demonstrated program management expertise in overseeing and delivering intricate programs and initiatives.

• Strong grasp of project and program management methodologies, tools, and best practices.

• Familiarity with AI and vendor integration processes.

• Outstanding communication and interpersonal abilities.

• Exceptional judgment, analytical skills, and creativity in addressing problems that require innovative solutions.

• Capacity to work collaboratively with cross-functional teams, both internal and external.

• Willingness and capability to travel 20%-25% of the time.

🏝️ Benefits

• Competitive salary, alongside health, dental, vision, and additional benefits.

• Opportunity to influence change within the pharmacy benefits management industry while ensuring high-quality patient outcomes.

• A culture that fosters growth, recognizing that team success leads to business success.

• Flexible remote work arrangement.