Program Manager I – Small Molecule, GMP

📋 Description

• Offers tactical assistance for projects that involve client interaction.

• Manages and coordinates the intake, logging, and workflow management of samples and standards to facilitate laboratory analysis.

• Oversees project progression for both client-related and internal initiatives, ensuring timely advancements through effective communication and updates on status.

• Handles client communications pertaining to sample and standard processes.

• Aids the client relationship manager by delivering daily progress updates, managing schedules, and identifying as well as escalating potential risks to guarantee successful project outcomes.

• Serves as the main coordinator for the intake and logging of samples and standards.

• Oversees shipment requests.

• Directs sample and standard workflows, including check-outs, shipping, relogging, and disposal activities to support laboratory analysis.

• Monitors project status within the designated client team and associated support teams, providing updates on progress.

• Initiates the project setup process.

• Manages reagent documentation for clients and the team, including Certificates of Analysis and Safety Data Sheets.

• Coordinates and tracks the completion of internal lab-based projects, such as facility audits and incident reports.

• Manages client communication regarding sample and standard processes.

• Assists the client relationship manager with daily updates to ensure project completion.

• Manages timelines and identifies as well as escalates risks as needed.

• Participates in internal meetings.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant academic/vocational qualification.

• Previous experience that equips the individual with the knowledge, skills, and abilities necessary to perform the role (comparable to 0+ years) or an equivalent combination of education, training, and experience.

• Exceptional organizational skills with the capability to adapt to shifting priorities while maintaining focus, composure, and productivity.

• Ability to juggle multiple assignments with challenging and conflicting deadlines.

• Proficient in Microsoft suite applications (e.g., Word, Excel, PowerBI, PowerPoint, Teams, SharePoint).

• Strong attention to detail along with effective problem-solving skills.

• Proficient written and verbal communication skills.

• Proven experience in identifying and resolving conflicts in a professional setting.

• Ability to uphold a high level of confidentiality regarding client information and data.

• Demonstrated positive attitude, enthusiasm for work, and the ability to collaborate effectively with others.

• Proven capability to accept and apply constructive feedback.

🏝️ Benefits

• Health and wellbeing support.

• Opportunities for professional development.

• Flexible work arrangements.