Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategically plan and manage program activities to meet financial and performance objectives set by MarketSource and the client.

• Oversee program functions and performance, ensuring thorough monitoring of employee activities.

• Handle client commitments and expectations effectively.

• Track program objectives and provide performance insights to the client and leadership teams.

• Mentor and develop team members to enhance performance and surpass program targets.

• Create and implement processes to assess and drive performance outcomes.

• Deliver analysis for ad-hoc reporting to executive management.

• Coordinate contingency strategies to support business continuity.

• Manage program profitability and loss.

• Conduct regular financial and program evaluations with client management and MarketSource.

• Lead and manage staff, encompassing recruitment, selection, and development efforts.

• Define, plan, communicate, and assess team objectives concerning territory management.

• Establish a structured operating rhythm utilizing CRM for account management, forecasting, and reporting.

• Oversee employee performance reviews, hiring, promotions, terminations, and disciplinary actions.

• Ensure effective results management and initiate corrective measures as needed.

• Support the team in maintaining relationships, negotiating, and closing opportunities.

• Provide training to the team on necessary skills, tools, product knowledge, and business intelligence.

⛳️ Requirements

• Bachelor’s degree in business administration or a related discipline, or equivalent experience in lieu of a degree.

• A minimum of 3 years of experience in a sales environment.

• Willingness to travel 50%-80% within the market, including occasional out-of-state and overnight travel.

• Demonstrated experience in developing, implementing, and managing high-performance programs with ambitious goals that yield successful results.

• Strong ability to navigate ambiguity and adapt quickly to evolving priorities, responsibilities, and business needs.

• Solid business acumen.

• Proven capability to cultivate strong partnerships with internal staff and external stakeholders.

• Established ability to analyze and enhance work processes for increased efficiency.

• Proven track record of being a team player and effective coach.

• Demonstrated leadership, motivational, and influencing abilities.

• Exceptional written, verbal, and presentation skills.

• Ability to present effectively to senior leaders and executives, as well as both small and large groups.

• Capacity to maintain a professional demeanor while demonstrating integrity and confidentiality.

• Proficient in MS Office applications (Excel, Word, PowerPoint, and Outlook).

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k)/Roth retirement plan.

• Insurance options including Basic/Supplemental Life & AD&D.

• Short and long-term disability coverage.

• Health & Dependent Care Spending Accounts (HSA & DCFSA).

• Transportation benefits.

• Employee Assistance Program.

• Paid Time Off/Leave (PTO, Vacation, or Sick Leave).