Program Manager, AI Transformation – GTM

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with GTM leadership across Marketing, Sales, Customer Success, and RevOps to pinpoint significant opportunities for AI-driven automation and workflow enhancement.

• Take ownership of the GTM AI roadmap by prioritizing initiatives according to their business impact, readiness, and cross-functional alignment.

• Manage the design, development, and implementation of AI workflows throughout the GTM stack, working closely with Business Systems, Data, Product, and AI Engineering teams.

• Convert vague business challenges into structured programs with defined success metrics, while monitoring adoption and evaluating efficiency impacts.

• Advocate for GTM Engineering requirements during AI and roadmap planning with the engineering team.

• Develop frameworks to assess the success of AI initiatives by tracking time savings, productivity improvements, adoption rates, and revenue effects.

• Lead change management and enablement efforts to ensure GTM teams comprehend, embrace, and fully leverage new AI capabilities.

⛳️ Requirements

• 5-8+ years of experience in program management, preferably in GTM operations, business systems, digital transformation, or AI operations.

• Demonstrated success in managing cross-functional programs and engaging with both technical and non-technical stakeholders.

• Extensive knowledge of GTM systems and workflows, with experience in Salesforce, marketing automation platforms, customer success tools, and a comprehensive understanding of the GTM lifecycle from lead generation to renewal.

• Analytical mindset capable of translating technical insights into narratives suitable for executive-level discussions and establishing data-driven frameworks for assessing program success.

• Strong stakeholder management and communication skills, with the ability to influence senior leaders and promote adoption across various teams.

• Proficiency in navigating ambiguity, prioritizing competing demands, and balancing strategic vision with tactical execution.

• Preferred: experience in designing and implementing AI, automation, or workflow intelligence in GTM, sales operations, or post-sales settings.

• A bachelor's degree in a technical, business, or a related field is preferred.

• Must be eligible to work in the U.S. without requiring current or future employer sponsorship.

• Willingness to utilize AI to enhance personal skills and improve work, showing curiosity, eagerness to learn, and sound judgment in applying AI responsibly for greater efficiency and impact.

🏝️ Benefits

• Competitive industry salary and equity options.

• Comprehensive medical, dental, and vision insurance, with 100% of employee-only premiums covered for most medical plans.

• 16 weeks of paid Parental Leave for all new parents.

• Health & wellness stipend.

• Remote workspace, internet, and cellphone stipend.

• Commuter benefits for team members working in the SF and NYC offices.

• Family planning benefits.

• Matching 401(k) contributions with immediate vesting.

• Flexible PTO policy, along with 80 hours of Sick Time.

• 11 company-paid holidays.

• Engaging virtual team building activities, lunch and learns, and other company-wide events!