Program Manager – AI Enablement

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the SVP of AI Enablement to define priorities, create execution plans, and manage a portfolio of strategic AI projects.

• Ensure alignment of program objectives, scope, timelines, dependencies, deliverables, and success metrics among engineering, product, and business stakeholders.

• Oversee the development and execution of the AI Platform, which includes the Agent Layer, Agent Control Plane, Knowledge Gateway, and Context Layer.

• Work alongside Legal, Risk, Compliance, and Information Security to develop AI-related policies and governance standards.

• Manage AI workflow and agent deployment initiatives from initial intake and discovery through development, evaluation, approval, launch, and adoption.

• Facilitate enterprise-wide AI training programs in collaboration with Human Resources and departmental leadership.

• Establish and uphold program management processes such as planning cycles, project tracking, status reporting, risk registers, decision logs, and stakeholder meetings.

• Develop and sustain governance frameworks, executive reporting, and stakeholder communications.

• Identify, evaluate, and mitigate program risks, dependencies, and challenges, escalating issues along with proposed solutions.

• Prepare executive communications, stakeholder updates, leadership presentations, and cross-functional meetings for the SVP of AI Enablement.

• Enhance program management tools, processes, documentation, and operational practices.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related discipline, or equivalent professional experience.

• Over 7 years of experience in program management, project management, technology delivery, or similar roles.

• A minimum of 3 years managing multiple concurrent projects.

• Proven experience managing complex, cross-functional programs with engineering, product, and business stakeholders.

• Expertise in program planning, risk management, and executive reporting.

• Experience collaborating with senior leadership on strategic initiatives, organizational priorities, and decision-making processes.

• Background in technology-driven environments, ideally in artificial intelligence, machine learning, or digital transformation projects.

• Strong understanding of program management methodologies, governance practices, and project management tools such as Jira, Linear, Confluence, or Notion.

• Familiarity with AI platform architecture and components like Agent Layer, Agent Control Plane, Knowledge Gateway, and Context Layer.

• Knowledge of AI applications, including document intelligence, knowledge retrieval, workflow automation, decision support, and agent development and monitoring.

• Understanding of AI governance, security, and risk management principles, including data protection, access controls, prompt injection, and agent permissions.

• Capability to utilize AI technologies and development tools for workflow enhancements, data analysis, and operational efficiency.

• Awareness of emerging AI technologies and industry trends.

• Exceptional communication and stakeholder management abilities.

• Strong organizational, analytical, and problem-solving skills.

• Ability to exercise sound judgment, maintain confidentiality, work independently, and collaborate across various teams and leadership levels.

• PMP, PgMP, or equivalent certification preferred, along with experience in commercial real estate, financial services, or capital markets.

🏝️ Benefits

• Opportunity to be part of one of Fortune Magazine’s Great Places to Work winners.

• Up to 83% subsidized medical payroll deductions.

• Competitive dental and vision benefits.

• 401(k) with matching contributions.

• Pre-tax transit and commuting benefits.

• Comprehensive health and wellness program offering cash rewards and resources for health, engagement, and balance.

• Paid maternity and parental leave.

• Additional family paid leave programs.

• Company-covered life insurance.

• Company-covered short- and long-term disability insurance.

• Health Savings Account.

• Flexible Spending Accounts for healthcare and dependent care.

• Opportunities for career development.

• Volunteer hours and donation matching programs.