Program Lead – FSP Clinical Operations

This is a fully remote position, open to applicants in United Kingdom, +7 more countries.

📋 Description

• Oversee the overall success of designated FSP programs by ensuring exceptional service delivery, operational excellence, customer satisfaction, and adherence to regulations.

• Provide strategic guidance to FSP management teams regarding financial performance at the program level, resource optimization, and opportunities for margin improvement.

• Manage the financial aspects of FSP programs, which include budget planning, resource allocation, cost management, financial reporting, profitability targets, and contract supervision.

• Supervise the development and management of workforce infrastructure that facilitates successful execution of FSP programs.

• Spearhead strategic initiatives aimed at enhancing and expanding FSP service offerings.

• Create comprehensive and scalable FSP solutions that address client requirements and promote long-term program growth.

• Establish frameworks and standardized methodologies for FSP service delivery while allowing flexibility for specific program needs.

• Implement quality standards, reporting mechanisms, and performance metrics to assess program effectiveness across FSP operations.

• Promote knowledge sharing and process harmonization across FSP programs while ensuring compliance with relevant industry regulations.

• Identify opportunities for expanding FSP services and formulate targeted business strategies that align with client and organizational objectives.

• Cultivate and maintain strong relationships with key stakeholders to encourage collaboration and achieve long-term partnership success.

⛳️ Requirements

• Bachelor's degree or an equivalent combination of education and relevant professional experience.

• At least 5+ years of leadership experience in FSP clinical operations within a CRO environment.

• A minimum of 3 years of prior line management experience.

• Direct experience in FSP Program Leadership within the clinical operations domain.

• Familiarity with FSP resourcing projections, billing processes, workforce forecasting, and financial tracking.

• Extensive knowledge of FSP operational requirements across various therapeutic areas.

• Awareness of regulatory requirements and operational frameworks for clinical trials.

• Experience in developing and implementing FSP solutions for a variety of client types.

• Capability to identify and tackle the unique challenges linked to FSP service delivery in different functional contexts.

• Insight into the operational requirements and regulatory frameworks governing clinical trials.

• Proven experience in building and managing cross-functional teams with expertise across multiple therapeutic areas.

• Strong communication, organizational, relationship management, and problem-solving abilities.

• Advanced degree in life sciences, healthcare, business, or a related field.

• Experience in supporting various therapeutic areas within clinical development programs.

• Proficiency in developing scalable FSP delivery models and service frameworks.

• Knowledge of performance measurement, quality management, and operational process improvement initiatives.

🏝️ Benefits

• Health, Vision & Dental Insurance

• Vacation/Holiday/Sick Time

• Flexible benefit portal

• Car or car allowance (only applicable roles)