Program Director

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Provide leadership and oversight for designated Census Bureau and Department of Commerce programs, contracts, projects, and workstreams.

• Deliver hands-on contract support while functioning as a Technical Writer.

• Create, review, edit, and sustain technical, operational, training, process, and program documentation.

• Convert complex information into clear, precise, user-centered documentation in collaboration with Government stakeholders, SMEs, technical teams, and project personnel.

• Develop and maintain SOPs, user guides, process documentation, training materials, manuals, job aids, presentations, reports, meeting materials, and other contract deliverables.

• Lead program planning, execution, monitoring, and control within the parameters of scope, schedule, budget, quality, and contractual obligations.

• Oversee contract performance, deliverables, milestones, staffing, financial performance, risks, issues, and client satisfaction.

• Manage labor utilization, funding, forecasting, invoicing, subcontractor performance, and overall contract health.

• Administer document review cycles, stakeholder feedback, version control, and Government review and acceptance.

• Mentor and manage Project Managers, Task Leads, technical staff, and other delivery personnel.

• Act as a senior iTech AG representative and trusted advisor to Census Bureau and Department of Commerce stakeholders.

• Cultivate and sustain relationships with Government program leadership, CORs, Contracting Officers, technical stakeholders, and SMEs.

• Collaborate with leadership, Growth, Capture, and Proposal teams on expanding the Census and Commerce account.

• Identify new, follow-on, recompete, and adjacent opportunities.

• Contribute to account planning, opportunity qualification, capture, solution development, proposal writing, staffing strategies, win themes, differentiators, and oral presentations.

• Translate contract performance into past performance, case studies, reusable solutions, and new business prospects.

⛳️ Requirements

• 10+ years of progressive professional experience supporting federal government programs, projects, or contracts.

• 5+ years of program or senior project leadership experience with responsibilities for delivery, client engagement, staffing, financial performance, and contract execution.

• Proven hands-on technical writing experience in a federal government or similarly complex setting.

• Ability to produce clear, concise, and technically accurate documentation from intricate source material and SME input.

• Experience managing federal contracts across scope, schedule, budget, staffing, quality, risk, and performance metrics.

• Experience working directly with senior Government stakeholders and technical SMEs.

• Proficient in managing multiple projects, workstreams, deliverables, and competing priorities simultaneously.

• Experience overseeing contract financials, including budgets, forecasts, labor utilization, funding, and subcontractor performance.

• Experience leading multidisciplinary professional services teams.

• Demonstrated experience supporting federal business development, capture, proposal development, and/or account expansion.

• Strong skills in writing, editing, research, analysis, facilitation, presentation, and executive communication.

• Capability to operate effectively as both a strategic leader and a hands-on individual contributor.

• A Bachelor's degree in Business Administration, Management, Communications, English, Information Technology, Technical Writing, or a related field is required.

• Must successfully complete the necessary Department of Commerce/Census Bureau security and suitability processing, as applicable to assigned responsibilities.

• Must maintain eligibility for access to Government facilities, systems, and information as required.

🏝️ Benefits

• Equal Opportunity Employer.

• Reasonable accommodations for individuals with disabilities.