Program Coordinator – Group Leader

This is a fully remote position, open to applicants in Kenya.

📋 Description

• Act as the main point of contact for each group from their arrival until departure.

• Facilitate and engage participants during business meetings, cultural excursions, and local experiences.

• Manage logistics including transportation, meeting confirmations, and dining arrangements.

• Promptly address and resolve any unforeseen issues to maintain smooth operations and ensure client satisfaction.

⛳️ Requirements

• Certified Tour Guide: Must hold a valid tour guide license.

• Passion for Nairobi and Kenya: Eager to share the unique history, culture, and local insights of the destination with international visitors.

• In-depth Local Knowledge: Comprehensive understanding of the destination’s demographics, economy, business environment, culture, and neighborhoods.

• Fluent English Communication: Excellent verbal communication skills for effectively engaging with an international audience.

• Excellent Time Management: Punctual, dependable, and detail-oriented.

• Group Leadership Skills: Confident in leading groups utilizing both public and private transportation.

• Client-focused Approach: Dedicated to delivering exceptional client satisfaction.

• Proactive and Independent: Capable of taking initiative, independently solving problems, and managing time efficiently.

🏝️ Benefits

• Opportunity to connect with diverse international groups

• Flexible to balance with other commitments