Program and Enterprise Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and deploy enterprise asset management systems for Operations and Electrify America.

• Serve as a liaison among Product, Technology, Business Operations & Asset Intelligence, and other divisions to align requirements with solutions.

• Perform routine enhancements and improvements for asset management systems to enhance user experience.

• Integrate automation to boost business process efficiency.

• Establish self-service and reporting capabilities.

• Initiate the integration of AI agents within the new EAM and proprietary backend systems.

• Collaborate with various departments to synchronize intersecting processes.

• Design, enhance, and optimize enterprise systems, including EAM, financial, and operational platforms.

• Convert business requirements into system configurations, workflows, and scalable solutions.

• Identify system deficiencies and promote continuous improvement.

• Ensure data accuracy, integrity, and alignment across systems and reporting outputs.

• Assist in system implementations, upgrades, and integrations.

• Provide insights on system usage, performance trends, and cost factors.

• Automate manual invoicing, reporting, and system workflows.

• Create scalable solutions using Excel, BI platforms, and EAM systems.

• Collaborate with Technology and Product teams on system capabilities and digital transformation initiatives.

• Execute and support cross-functional programs related to operations, financial processes, and system-driven workflows.

• Align program objectives with system capabilities and operational needs.

• Monitor program performance relative to KPIs, SLAs, and business objectives.

• Maintain standardized processes and documentation.

• Work closely with Operations, Finance, Technology, Product, and Field teams.

• Provide actionable recommendations to enhance system performance and operational results.

⛳️ Requirements

• Minimum of 5 years of relevant experience.

• Bachelor's degree in Technology, IT, Science, Engineering, or equivalent experience.

• Demonstrated experience supporting enterprise systems (EAM, ERP, or similar platforms).

• Experience in a fast-paced, high-tech environment.

• Strong analytical and problem-solving skills.

• Proven ability to execute programs and projects against defined deliverables.

• Capacity to integrate systems, processes, and cross-functional business requirements.

• Strong influencing skills across business and technical teams.

• Advanced proficiency in Excel and data analysis.

• Ability to translate business needs into technical/system requirements.

• Excellent communication skills with the ability to simplify complex concepts for stakeholders.

• High attention to detail and a commitment to data integrity.

• Ability to work independently and manage multiple priorities effectively.

• Experience in providing technical troubleshooting, process optimization, and KPI reporting.

• Proven track record of delivering IT or enterprise system enhancements aligned with business needs.

• Knowledge of enterprise systems, asset management platforms, or integrated hardware/software environments.

• Experience in root cause analysis, system performance monitoring, and issue resolution.

• Understanding of system configuration management and best practices.

• Experience with data collection, reporting tools, and system-driven workflows.

• Standard business hours with flexibility to meet operational needs.

• Willingness to travel as necessary.

🏝️ Benefits

• Long-term W2 contract opportunity.

• Standard business hours with flexibility to support operational needs.

• Willingness to travel as required.

• Equal opportunity, diverse, and inclusive workplace.

• Pre-employment substance abuse testing.