Professional Services Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Manage workflow, staffing, budget distribution, scheduling, and execution for assigned projects.

• Direct the engineering and technical aspects of ongoing projects.

• Set up inspection criteria to ensure proper implementation of project components.

• Outline project requirements, scopes, and deliverables.

• Design, develop, and deploy IT infrastructure, systems, and software solutions.

• Diagnose and resolve intricate IT issues throughout the project lifecycle.

• Ensure adherence to security policies, regulatory standards, and best practices.

• Generate and maintain technical documentation, including system architecture diagrams, configuration guides, and user manuals.

• Work alongside project staff to formulate strategic action plans and cost estimates.

• Facilitate and contribute to project planning and design efforts.

• Evaluate and recommend project materials, equipment, and methodologies.

• Assess vendor qualifications, capabilities, resources, and financial stability.

• Monitor development project progress and compare actual costs against estimates.

• Collaborate with the design team to amend plans when challenges arise.

• Partner with other engineers to exchange problems and solutions.

• Travel to client locations and perform hands-on networking and equipment tasks as necessary.

⛳️ Requirements

• A minimum of five years of experience in project management, engineering, systems design, or related fields.

• Advanced expertise in supporting, deploying, configuring, and applying best practices in Azure, AWS, and SharePoint.

• Advanced knowledge of server and networking hardware.

• Advanced skills in supporting, deploying, and configuring networking devices, firewalls, and switches.

• Exceptional verbal and written communication abilities.

• Strong budgeting and cost management skills.

• Excellent organizational skills and meticulous attention to detail.

• Proven time management skills with the ability to meet deadlines effectively.

• Strong analytical and problem-solving capabilities.

• Robust supervisory and leadership skills.

• Proficient in Microsoft Office Suite or comparable software.

• Basic understanding of ISO 9000 design standards.

• Capability to spend extended periods standing, speaking, walking, driving, and/or sitting.

• Ability to occasionally lift up to 25 lbs.

• Position may require travel up to 40% of the time.

🏝️ Benefits

• Health, Dental & Vision Insurance (premiums covered up to 99% for employee coverage).

• Options include PPO, HDHP, HMO, and ACO plans.

• Multiple carrier choices available.

• Flexible Spending Accounts (dependent and medical), Health Savings Account options (for qualified plans), and supplemental insurance options.

• $10,000 employer-funded Life Insurance & AD&D (employees can opt to purchase additional coverage).

• Paid holidays.

• Paid time off.

• Paid sick leave.

• Retirement plan (401K).

• Opportunities for professional training & development.