Professional Services Consultant – EPM

This is a fully remote position, open to applicants in District of Columbia, +4 more states.

📋 Description

• Oversee intricate enterprise implementations of the Idira EPM solution through deployment, configuration, and management.

• Create and design EPM rollouts that align with customer security specifications.

• Guide clients on fulfilling business needs through EPM policies.

• Exhibit a comprehensive understanding of enterprise endpoint and privileged management.

• Build and sustain positive, productive relationships with customers.

• Facilitate communication between clients and internal teams at Palo Alto Networks.

• Address customer escalations while ensuring accurate expectations and satisfaction.

• Contribute to the initial drafts of design, architecture, and planning documentation.

⛳️ Requirements

• Bachelor’s degree in computer science, Information Security, or a related field.

• A minimum of 2 years of experience in a technical role focused on deploying enterprise Endpoint software.

• At least 2 years of experience in technology implementation or consulting.

• Knowledge of networking, systems administration, and information security principles.

• Familiarity with Windows, *NIX, and macOS operating systems.

• Capability to manage multiple projects, schedule meetings, work independently, and exhibit strong verbal and written communication skills.

• Proven understanding of Information Security and Network Architecture concepts including OIDC, SAML, HTTPS, and UAC.

• Creative problem-solving skills and innovative thinking in critical situations.

• Ability to track individual tasks and ensure precise completion.

• Previous experience with Palo Alto Networks solutions, cloud workloads, and endpoint management is preferred.

• Knowledge of MS AD is required.

• Experience with AAD is preferred.

• Familiarity with REST API, JavaScript, and PowerShell scripting is preferred.

• No immigration sponsorship; applicants must not require employer-sponsored work visas.

🏝️ Benefits

• Employee benefits are available; the posting links to a description of the employee benefits.

• Potential for restricted stock units.

• Potential for bonuses.

• Reasonable accommodations for qualified individuals with disabilities or special needs.