Professional Services Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with district points of contact (POCs) and internal teams to schedule training that aligns with implementation milestones.

• Conduct engaging and high-quality training sessions (both virtual and in-person) customized for educators, administrators, and support staff.

• Tailor training to meet the needs of various audiences, considering their experience levels and district objectives.

• Analyze training survey results and feedback in collaboration with the Regional Engagement Manager.

• Modify training content, delivery methods, and pacing to enhance effectiveness.

• Integrate best practices and the latest program updates into training sessions.

• Maintain timely and professional communication with district stakeholders.

• Provide follow-up resources, coaching, and support to reinforce training outcomes.

• Act as a subject matter expert on implementation and instructional best practices.

• Monitor and report on training participation, completion, and engagement data.

• Share training observations and insights with the Regional Engagement Manager to inform account updates and renewal discussions.

• Provide transparency regarding training impact to support broader account strategy and renewal initiatives.

• Work closely with the Regional Engagement Manager to ensure training aligns with implementation plans and district priorities.

• Partner with internal teams to enhance training processes, materials, and customer experience.

• Support consistency and quality across all training engagements.

⛳️ Requirements

• Bachelor’s Degree in Education, Literacy, or a related field.

• Strong skills in facilitation, presentation, and communication.

• 3–7+ years of experience in professional development, training, instructional coaching, or education services, ideally in K–12 or EdTech environments.

• Ability to translate instructional knowledge into practical application.

• Proven track record of delivering engaging, high-impact professional learning sessions (both virtual and in-person) to educators and district leaders.

• Background in literacy instruction, reading science, or structured literacy with expertise in the science of reading.

• Experience in supporting the implementation of instructional programs or educational technology within school or district contexts.

• Strong understanding of adult learning principles and capability to differentiate training for diverse audiences.

• Demonstrated ability to convert training into practical classroom applications and improved instructional outcomes.

• Experience using data (surveys, usage metrics, feedback) to assess training effectiveness and adjust approaches.

• Excellent presentation, facilitation, and communication skills with a strong executive presence when engaging with educators and administrators.

• Strong organizational and time management skills, with the capability to manage multiple training engagements and schedules.

• Ability to cultivate positive relationships with teachers, instructional coaches, and district leaders.

• Comfortable collaborating cross-functionally with Customer Success, Sales, and Product teams.

• Familiarity with CRM, training platforms, or reporting tools is advantageous.

• Willingness and ability to travel up to 75% to provide in-person training and support district partnerships.

🏝️ Benefits

• Competitive salary.

• Flexible working hours.

• Professional development opportunities.

• Travel reimbursement.