Production Specialist

This is a fully remote position, open to applicants in California, +15 more states.

📋 Description

• Create auction listings by organizing data and images submitted by sellers in accordance with Bring a Trailer standards.

• Work closely with sellers and internal teams to implement updates and ensure the accuracy and completeness of listings.

• Act as the main point of contact for sellers during the pre-auction period.

• Respond to inquiries, offer assistance, and resolve concerns with patience and empathy.

• Manage and prioritize a high volume of listings to achieve daily objectives.

• Monitor listings through internal systems and maintain awareness of each listing’s history.

• Collaborate across departments to facilitate the transition of listings from creation to auction launch.

• Contribute to special initiatives, process enhancements, and various business needs.

⛳️ Requirements

• A minimum of 2 years of experience in customer support, content creation, technical writing, automotive services, or a similar field (or equivalent experience).

• Strong proficiency in writing and editing.

• Capability to present detailed information in a clear and accurate manner.

• Outstanding interpersonal skills and a customer-centric attitude.

• Professional and approachable communication style.

• Highly organized with a keen attention to detail.

• Ability to manage multiple priorities and stakeholders in a dynamic environment.

• Competence in handling sensitive information discreetly and building trust.

• Solutions-oriented mindset with the ability to address challenges independently.

• Interest in or knowledge of collector cars and automotive culture.

• Adaptable, proactive, and enthusiastic about supporting the evolving needs of the team and business.

• Must reside in one of the following states: California, Colorado, Delaware, Florida, Illinois, Indiana, Maryland, Michigan, Minnesota, North Carolina, New York, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, Washington, or Wisconsin.

🏝️ Benefits

• Collaborate with industry-leading professionals across media, advertising, technology, fashion, lifestyle, and publishing sectors.

• Access to cutting-edge training programs, immersive workshops, and exclusive industry events.

• Flexibility to work in a hybrid model.

• Opportunities to join Employee Resource Groups.

• Comprehensive medical, dental, and vision insurance starting from Day 1.

• 401(k) plan with a substantial company match.