Product Specialist – Sales, HVAC

This is a fully remote position, open to applicants in Texas.

📋 Description

• Facilitate the achievement and engagement of division sales targets alongside Company Owned Distribution and Distributor Channel Partners.

• Serve as the Division Product Champion for designated focus areas, including light commercial, ductless, E-Premium, or VRV products.

• Identify and develop sales opportunities for COD and independent products.

• Collaborate with the product team and engage with product application resources, such as VRV and AER groups.

• Coordinate the resolution and corrective measures for product quality issues in the field.

• Conduct or take part in customer quality assessments at customer sites.

• Supervise the creation of technical documentation, service training materials, and service kits.

• Provide service insights during product transition meetings, dFMEA, and other design reviews related to service.

• Assist distributors, branches, and dealers in troubleshooting installation, quality, or service issues escalated to management.

• Travel to field locations to address escalated product concerns.

• Manage division goals for programs within the specialist's focus areas, such as VRV Pro.

• Offer resources and promotional assistance to TSMs selling targeted products.

• Act as an additional sales and training resource for COD and independent channels.

• Undertake additional projects and responsibilities to support ongoing business requirements.

⛳️ Requirements

• At least 10 years of relevant experience.

• Previous experience in the HVAC industry, specifically with commercial and ductless products.

• A bachelor's degree is preferred; however, industry experience may be accepted in lieu of a degree.

• Capability to manage multiple projects at once.

• Exceptional verbal and written communication skills, including public speaking, presentations, and negotiation abilities.

• Proficient in developing communication materials such as pricing pages, sales support documents, submittals, and written memos.

• High proficiency in Microsoft Office 365, including Excel, Word, and PowerPoint.

• Ability to generate and interpret reports.

• Strong organizational and time management skills.

• In-depth competitive industry knowledge.

• Strong work ethic, integrity, and sound judgment.

• Capability to perform essential job functions with or without reasonable accommodations.

• Must be legally authorized to work in the United States.

• Must not require employer-sponsored work authorization now or in the future.

🏝️ Benefits

• Benefits commence on the first day for all full-time direct hires.

• Training programs are accessible to assist team members in developing new skills.

• Opportunities for growth and career advancement.

• Chance to be part of a global company supported by Daikin Industries Ltd.