Product Quality Owner – Payments

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of and prioritize the Payments backlog, which includes managing bugs, risks, and enhancements.

• Develop precise product requirements and criteria for acceptance.

• Oversee the quality gate, which encompasses test strategies, regression testing, and final release approvals.

• Track the health of production through payment and settlement notifications, incident follow-ups, and actions for root causes.

• Assist new banking and fintech clients in navigating standard Payments integrations alongside Architects, Developers, and Implementation Managers.

• Ensure that public documentation, runbooks, and test cases are accurate and current.

• Manage due-diligence materials requested by banks, including SLAs, security responses, and test evidence.

• Serve as a reliable point of contact for Payments clients regarding quality, releases, and incidents.

• Engage in daily collaboration with Product, Engineering, Implementation, and Client teams.

⛳️ Requirements

• A minimum of 5 years of experience in product quality or product ownership, preferably in a SaaS environment.

• Understanding of payment rails, fund flows, settlements, and reversals.

• Proven experience managing releases for production systems where errors incur financial costs.

• Capability to recognize patterns in recurring defects and address their root causes.

• Competence in juggling multiple priorities and assessing urgency.

• Skill in clearly explaining technical subjects to engineers, clients, and leadership.

• Proficient in leading all Scrum ceremonies.

• Experience with banks or regulated financial services (FINTRAC, AML, OSFI) is advantageous.

• Knowledge of APIs, automated testing, and observability tools is a plus.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career growth.

• Flexible work arrangements and a supportive team environment.