Product Owner, CIS

This is a fully remote position, open to applicants in Canada.

📋 Description

• Leading discovery sessions with internal and external stakeholders to enhance current product features and identify new opportunities.

• Overseeing and assessing product ideas from various internal and external sources.

• Facilitating feedback cycles throughout the development process to ensure concepts are transformed into valuable products.

• Collaborating closely with a Development Team Lead to guarantee the successful launch of products.

• Engaging with Service Delivery to clarify specific project needs and influence customer transition timelines.

• Assisting the Development team throughout the SCRUM sprint cycles.

• Coordinating with Customer Success to detect patterns and trends in customer concerns and enhancement requests.

• Delivering product demonstrations to both internal and external stakeholders.

• Providing education on new features to support user enablement for both internal staff and external customers.

• Working together to define product management processes and best practices, along with internal training on these processes.

• Collaborating with the Product Manager to establish objectives and key results for the CIS product.

• Partnering with the product management team on Quality Management practices throughout the design, development, and release phases.

• Offering forecasts on the availability of product items.

• Assisting in the sales process by estimating quotable development work.

• Collaborating with business development on responses to RFPs and Statement of Work documents.

⛳️ Requirements

• You possess a thorough and detail-oriented approach.

• Exceptional written and verbal communication skills.

• Comfortable in a dynamic environment that requires frequent context switching, shifting priorities, and effective prioritization.

• You exhibit positivity, creativity, and curiosity.

• A solid understanding of system design and analysis.

• Strong B2B product and business experience, including direct interaction with enterprise customers and cross-functional stakeholders.

• Experience in the Utilities Industry would be advantageous.

• You excel at working closely and collaboratively with others, whether they are colleagues or customers.

🏝️ Benefits

• Comprehensive compensation package that evolves with your career.

• Health, dental, vision, and life insurance available from day one.

• Generous PTO and unlimited sick leave.

• RRSP (Canada) and 401k (US) matching programs.

• $2,500 annual development fund, tuition assistance, and Book Bounty program.

• Annual company events and team offsites that foster camaraderie.