Product Owner

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and manage the product backlog for the designated Commercial Salesforce CRM, nCino, or relevant AI capabilities product areas.

• Convert business requirements into backlog items, user stories, and acceptance criteria.

• Prioritize backlog items based on business value, risk, dependencies, and team capacity.

• Ensure backlog items are well-defined, prepared, and organized for delivery.

• Collaborate with delivery teams to facilitate sprint and release execution.

• Clarify scope, intent, and acceptance criteria throughout the delivery process.

• Engage in refinement, planning, reviews, and retrospectives.

• Identify and highlight risks, dependencies, and challenges related to delivery.

• Act as the primary execution-level product liaison for business stakeholders.

• Collect input, feedback, and validation to guide backlog priorities.

• Communicate updates, changes, and trade-offs effectively.

• Escalate any delivery or priority conflicts to the Lead Product Owner.

• Collaborate with Architecture, Data, and Engineering teams during solution development.

• Ensure that backlog items and solutions are in line with business capabilities and platform standards.

• Assist in testing and validation by clarifying expected outcomes.

• Contribute to release readiness, documentation, and change communication efforts.

• Adhere to established product operating models, including intake, prioritization, and refinement practices.

• Continuously enhance the quality of the backlog and effectiveness of execution.

• Manage workloads across competing priorities and deliverables.

• Engage in knowledge sharing and continuous improvement initiatives.

• Represent the product organization in a professional and collaborative manner.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• More than 4 years of experience in the FinTech sector or other software delivery environments.

• Over 4 years of experience in a Product Owner, Business Analyst, or similar capacity.

• Required experience in agile delivery environments.

• Preferred experience in financial services or regulated industries.

• Familiarity with Salesforce CRM and/or related AI capabilities.

• Strong understanding of Commercial Lending CRM processes, including sales processes, client relationship management, and pipeline and opportunity management.

• Proven track record of supporting transformational initiatives in lending or credit practices.

• Demonstrated ability to collaborate cross-functionally with Business, Technology, Operations, and Risk partners.

• Strong analytical, problem-solving, and requirement-gathering skills.

• Experience in writing user stories, defining acceptance criteria, and managing technology delivery in an agile setting.

• Exceptional communication skills with the ability to translate complex workflows into clear, actionable requirements.

• Certified Scrum Product Owner (CSPO) or equivalent certification.

• Salesforce Platform - Administrator certification.

• Understanding of agile product ownership and delivery principles.

• Familiarity with backlog management and prioritization strategies.

• Knowledge of solution design concepts and alignment with business capabilities.

• Awareness of SDLC, risk, and compliance requirements in regulated settings.

• Preferred knowledge of commercial banking processes and platforms.

• Strong skills in backlog grooming and requirements definition.

• Capability to facilitate discussions regarding scope, priorities, and trade-offs.

• Effective communication and collaboration skills with stakeholders.

• Strong organizational and analytical capabilities.

• Ability to work efficiently within cross-functional delivery teams.

• Proficient in translating business needs into actionable backlog items.

• Ability to ensure solutions align with business capabilities and platform standards.

• Capacity to operate effectively in fast-paced, iterative environments.

• Ability to identify risks and escalate them appropriately.

• Competence in balancing competing stakeholder needs within delivery constraints.

🏝️ Benefits

• Secure and distraction-free remote work environment required.

• Reliable internet connection (cable or fiber preferred; mobile hotspots not acceptable).

• Reasonable accommodations may be provided to support individuals with disabilities in performing essential functions.