Product Owner

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Define and uphold the product vision, strategy, and roadmap for Ntara’s internal AI initiatives in alignment with company objectives.

• Identify, assess, and prioritize AI and automation opportunities that enhance internal processes, delivery quality, or client outcomes.

• Convert ambiguous business challenges and emerging AI capabilities into sequenced initiatives.

• Manage and refine the product backlog, which includes epics, features, user stories, and acceptance criteria.

• Facilitate sprint planning, backlog refinements, reviews, and retrospectives.

• Make prioritization decisions by balancing technical feasibility, data readiness, business impact, and effort required.

• Act as the primary liaison for delivery teams and clarify requirements as needed.

• Connect business stakeholders, engineers, data scientists, and leadership effectively.

• Conduct discovery sessions and establish requirements, workflows, and success metrics for AI use cases.

• Present updates on the roadmap, demos, and outcomes to stakeholders and leadership.

• Collect internal user feedback and adjust the backlog and roadmap accordingly.

• Advocate for responsible AI practices, including data privacy, bias mitigation, transparency, and human oversight.

• Establish quality, performance, and evaluation criteria for AI features.

• Monitor the adoption and performance of deployed AI capabilities.

• Keep documentation of decisions, requirements, and known limitations up to date.

• Drive change management and enablement for the adoption of AI tools and workflows.

• Identify and address barriers related to training, workflows, and trust.

• Develop business cases and effectively communicate the value of AI initiatives to stakeholders and executives.

⛳️ Requirements

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field preferred; equivalent professional experience may be accepted in lieu of a formal degree.

• Over 5 years of experience in a Product Owner, Product Manager, or similar product leadership position.

• Proven track record of ownership over a product roadmap and backlog.

• At least 2 years of direct experience with AI, machine learning, or data-driven product initiatives.

• Experience with generative AI or agentic workflows is preferred.

• Experience leading product initiatives from discovery through launch and adoption is essential.

• Experience in facilitating Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives.

• Experience presenting product strategy and outcomes to executive leadership and non-technical stakeholders.

• Experience in managing change or adoption efforts for new tools, workflows, or technologies.

• Prior experience in consulting, agency, or professional services is a plus.

• Strong understanding of AI and machine learning concepts, including large language models, generative AI, and agentic systems.

• Proficiency in Agile project management and collaboration tools such as Jira, Azure DevOps, or similar platforms.

• Experience writing epics, user stories, and acceptance criteria for both traditional software and AI-driven features.

• Familiarity with data quality, governance, and requirements for AI products.

• Understanding of responsible AI principles, including bias mitigation, transparency, and human oversight.

• Ability to interpret technical documentation and convey technical concepts to non-technical stakeholders.

• Familiarity with PIM, DAM, or e-commerce platforms is advantageous.

• Experience with prompt design, model evaluation, or collaboration with data science and engineering teams is a plus.

• Agile or Scrum certification (CSPO, PSPO, or equivalent) is preferred.

• Location in Guatemala is required.

• A working schedule aligned with EST is preferred.

🏝️ Benefits

• 100% remote work option available after 6 months.

• Occasional travel for key internal workshops, planning sessions, or team gatherings, with ample notice provided.

• Competitive salary offered.

• A collaborative and growth-focused culture.

• Opportunity to create a tangible impact.

• Great Place to Work® Certified™ Company.

• An inclusive workplace committed to diversity, employee value, respect, and engagement.