Product Owner

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of and prioritize the squad's backlog.

• Convert business requirements into well-defined user stories with comprehensive acceptance criteria.

• Ensure that user stories are clearly articulated, accurately scoped, and ready for the development team's intake.

• Collaborate with stakeholders, UX/Design, Operations, and engineering teams to refine requirements and provide customer-focused solutions.

• Assist in Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.

• Offer continuous clarification to the delivery teams.

• Define test scenarios and acceptance criteria; work alongside QA and engage in User Acceptance Testing (UAT).

• Serve as the main point of contact between business stakeholders and the delivery team.

• Oversee priorities, risks, dependencies, and resolutions to issues.

• Lead or assist in business process transformation, platform implementation, plan conversion, and data migration projects.

• Analyze business processes, data flows, operational impacts, and interdependencies across functions.

• Coordinate testing, validation, deployment readiness, and activities for post-implementation support.

• Communicate updates on progress, risks, decisions, and delivery milestones.

• Promote continuous improvement through feedback, metrics, lessons learned, and iterative delivery practices.

⛳️ Requirements

• At least 5 years of experience in product management, business analysis, operations, project delivery, or related business functions.

• A minimum of 2 years of experience supporting Agile/SAFe teams as a Product Owner, Business Analyst, or in a similar capacity.

• Proven experience in owning and prioritizing backlogs.

• Proficient in developing user stories and facilitating end-to-end delivery.

• Strong skills in stakeholder management, communication, facilitation, and problem-solving.

• Ability to navigate complex business and technology dependencies across various teams.

• Experience in supporting requirements gathering, UAT, release readiness, implementation, and post-production support.

• Preferred experience in business transformation, platform modernization, conversion, migration, or implementation initiatives.

• Familiarity with business process analysis, operational impacts, data mapping, data validation, reconciliation, and activities related to implementation readiness is beneficial.

🏝️ Benefits

• Flexible work environment

• Health insurance

• Dental insurance

• Mental health benefits

• Vision insurance

• Short- and long-term disability insurance

• Life and AD&D insurance coverage

• Adoption/surrogacy benefits

• Wellness benefits

• Employee/family assistance plans

• Retirement savings plans, including pension/401(k) savings plans

• Global share ownership plan with employer matching contributions

• Financial education and counseling resources

• Up to 11 paid holidays

• 3 personal days

• 150 hours of vacation each year

• 40 hours of sick time each year, or more if required by law

• Statutory leaves of absence

• Incentive programs and compensation linked to business and individual performance

• Opportunities for learning and career growth