Product Owner

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of the squad backlog and prioritize tasks while translating business requirements into user stories complete with acceptance criteria.

• Ensure that user stories are well-defined and ready for the development team's intake.

• Collaborate with stakeholders, UX/Design, Operations, and engineering teams to refine requirements and provide customer-focused solutions.

• Facilitate Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.

• Offer continuous clarification to delivery teams.

• Establish test scenarios and acceptance criteria, working closely with QA to ensure quality delivery.

• Engage in User Acceptance Testing (UAT).

• Serve as a liaison between business stakeholders and delivery teams.

• Manage priorities, risks, dependencies, and the resolution of issues.

• Lead or assist in business process transformation, platform implementations, plan conversions, and data migration projects.

• Evaluate business processes, data flows, operational impacts, and interdepartmental dependencies.

• Oversee testing, validation, deployment readiness, and post-implementation support.

• Communicate updates regarding progress, risks, decisions, and delivery milestones.

• Promote continuous improvement using feedback, metrics, lessons learned, and iterative delivery methodologies.

⛳️ Requirements

• A minimum of 5 years of experience in product management, business analysis, operations, project delivery, or related business areas.

• At least 2 years of experience supporting Agile/SAFe teams in roles such as Product Owner, Business Analyst, or similar.

• Proven experience in owning and prioritizing backlogs.

• Experience in developing user stories.

• Background in supporting end-to-end delivery processes.

• Strong skills in stakeholder management, communication, facilitation, and problem-solving.

• Ability to navigate complex business and technology dependencies across various teams.

• Experience in supporting requirements gathering, UAT, release readiness, implementation, and post-production support.

• Preferred experience in business transformation, platform modernization, conversion, migration, or implementation initiatives.

• Familiarity with business process analysis, operational impacts, data mapping, data validation, reconciliation, and activities related to implementation readiness is a plus.

🏝️ Benefits

• Incentive programs and compensation linked to individual and business performance.

• Health insurance.

• Dental insurance.

• Mental health benefits.

• Vision insurance.

• Short- and long-term disability insurance.

• Life and AD&D insurance coverage.

• Benefits for adoption and surrogacy.

• Wellness benefits.

• Employee and family assistance programs.

• Retirement savings options, including pension and 401(k) plans.

• Global share ownership plan with employer matching contributions.

• Resources for financial education and counseling.

• Up to 11 paid holidays each year.

• 3 personal days per year.

• 150 hours of vacation time annually.

• 40 hours of sick leave per year, or more as mandated by law.

• Statutory leaves of absence.

• Flexible work environment.

• Opportunities for learning and career advancement.

• Reasonable accommodations available during the application process.