Product Operations Manager – LATAM, Dominican Republic

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Collaborate with design, engineering, clinical, and operations teams to gather requirements and establish business logic prior to project initiation.

• Create and maintain documentation that ensures team alignment, including feature specifications, process documentation for clinical and operational rollouts, and training reference materials.

• Lead the launch of features from testing to release, coordinating with design, engineering, clinical operations, and training to ensure each launch has defined owners, timelines, and acceptance criteria.

• Manage the systems that assess feature performance post-launch, overseeing A/B testing and performance tracking involving clinicians, operations staff, and patients.

• Document decisions, including who made them and the rationale behind them, translating these into tickets with clear requirements and acceptance criteria.

• Utilize AI tools on a daily basis to enhance your productivity, including writing requirements documentation, synthesizing meeting notes, identifying action items, drafting release notes, and automating tasks.

⛳️ Requirements

• Experience collaborating with or within design and engineering teams, with a solid understanding of software development processes.

• Proven fluency with AI tools: You regularly employ AI tools to accelerate writing, improve research capabilities, and automate various workflows for yourself and your team. We will request demonstrations of your usage.

• Excellent written communication skills: Ability to convey information clearly, directly, and precisely.

• Experience in drafting requirements documentation and defining acceptance criteria.

• Proficient in project and task management platforms such as Linear, Jira, or Asana.

• Capability to create order in unstructured environments; you do not wait for a system to be provided.

• Experience in delivering products for operations or clinical teams as a key user.

• Background in small teams that have achieved significant outcomes.

• Experience in health technology, digital health, or clinical operations.

• Prior work in a startup or early-stage company is preferred.

• Background in product management, program management, product operations, or a related field is preferred.

• Experience coordinating comprehensive product launches, including training and readiness, is preferred.

🏝️ Benefits

• A meaningful mission focused on serving patients who have faced years of being overlooked or inadequately treated.

• A streamlined, high-trust team where your contributions significantly influence the company's growth.

• Competitive compensation for a pre-Series A company, ranging from $180,000 to $200,000.

• Generous equity compensation.

• Comprehensive health benefits covering 100% of employee premiums and 80% of dependent premiums.