Product Marketing Operations Manager

This is a fully remote position, open to applicants in United Kingdom, +4 more countries.

📋 Description

• Lead cross-functional projects that align with product marketing strategies across GTM, Product, and Marketing teams.

• Take ownership of follow-ups, task management, and ensuring timely completion.

• Collaborate with field, Enablement, and Marketing teams on shared objectives, priorities, and initiatives.

• Organize enablement activities in partnership with the Enablement team.

• Monitor product marketing metrics, including content, enablement sessions, and launch performance and usage.

• Analyze metrics and provide weekly reports to the team.

• Experiment with AI workflows and tools, develop and test scripts, and establish quality standards through evaluations.

• Work alongside software engineers to refine and implement tools, and hand over promising prototypes for productionization.

• Maintain essential decks, positioning content, and enablement sessions.

• Ensure collateral is accurate and current, disseminate it, and help sellers locate and utilize it effectively.

• Manage the shared product knowledge base, identify outdated or missing information, follow up with responsible parties, and enhance update processes.

⛳️ Requirements

• Minimum of 2 years in operations, analytics, enablement, or technical support roles within a Product or Marketing organization in the software industry.

• Strong analytical skills and the capability to leverage AI and other tools for data extraction, validation, and recommendations.

• Proficiency in AI agents, including the development of reusable skills and automated workflows.

• Ability to assess AI output and formalize judgment in evaluations.

• Understanding of software products, SREs, platform engineers, and observability tools.

• Capability to build dashboards and pages in Grafana, or a quick learning ability in this area.

• Strong project management and organizational abilities.

• Exceptional verbal and written communication skills, including the ability to present data effectively to a team.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• 100% remote work environment with a global culture

• Opportunities for career advancement

• In-person onboarding experience

• 30 days of annual leave each year

• 3 additional leave days allocated for Grafana Shutdown Days

• Open communication and regular updates company-wide

• Freedom and support to deliver high-quality work and explore new ideas

• A high-trust, low-ego workplace culture

• Accessible, engaged, and transparent leadership