Product Marketing Operations Intern

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Evaluate the usage, adoption, and activation data of features to gain insights into user engagement with Sezzle's product ecosystem.

• Recognize trends across user cohorts and highlight engagement strengths, drop-offs, and their underlying reasons.

• Extract insights from dashboards and reports to inform updates to the growth strategy.

• Convert raw data into clear, actionable summaries for the Product and Marketing teams.

• Develop and analyze both in-app and external surveys.

• Integrate qualitative feedback from NPS, in-app tools, and user interviews.

• Assist in managing the monthly Customer Advisory Board consisting of shoppers aged 18–25.

• Present a Gen Z perspective on research findings and keep track of competitor activities.

• Oversee live marketing and product tests, monitoring metrics and readiness of results.

• Condense test results with a focus on engagement, feature interactions, and repeat usage.

• Maintain a record of learning from tests.

• Update growth strategy documentation and validate data, insights, and current messaging.

• Collaborate with cross-functional teammates to affirm ongoing launches and insights.

• Conduct competitive research on product positioning, examining features in detail.

• Develop reusable documentation based on data analysis, surveys, and test outcomes.

• Organize and preserve insight references across Product Marketing, MarComms, and Product teams.

• Ensure internal materials accurately reflect current user sentiment and behavioral trends.

• Work closely with the Head of Product Marketing within the Product organization.

⛳️ Requirements

• Currently enrolled in a degree program focusing on Marketing, Business, Product, Analytics, or a related discipline.

• Excellent organizational and documentation abilities.

• Comfortable navigating ambiguity and translating loose directions into clear actionable steps.

• Capable of analyzing fundamental datasets to uncover patterns or themes.

• Strong written communication skills are essential.

• Proven experience with Claude or similar large language model tools is mandatory; candidates should be adept at utilizing AI to boost productivity, research, and communication.

• Previous internship experience or coursework in marketing, product, research, or operations is a plus.

• Understanding of lifecycle marketing concepts, experimentation, or user journeys is advantageous.

• Familiarity with AI tools is beneficial.

• A keen interest in fintech, consumer applications, or e-commerce is a plus.

• Age between 18–25, providing a lived perspective on Gen Z consumers is desirable.

🏝️ Benefits

• Opportunity to work in a dynamic and innovative environment.

• Gain hands-on experience in marketing and product management.

• Collaborate with a talented and passionate team.

• Access to professional development resources and mentorship.

• Flexible working arrangements to support work-life balance.