Product Marketing Operations Intern

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Evaluate feature utilization, adoption, and activation metrics to gain insights into user interaction with Sezzle's product ecosystem.

• Detect trends among user groups to pinpoint areas of strong engagement, drop-off points, and underlying reasons.

• Extract insights from existing dashboards and reports to inform updates to growth strategies.

• Convert raw data into clear, actionable summaries for the Product and Marketing teams.

• Design and assess in-app and external surveys to comprehend user motivations, friction points, and awareness gaps.

• Integrate qualitative feedback from sources such as NPS, in-app tools, and user interviews to identify recurring themes and opportunities.

• Assist in managing the Customer Advisory Board, a monthly forum for shoppers aged 18–25.

• Incorporate a Gen Z viewpoint into research findings and highlight relevant messaging or competitor insights.

• Monitor ongoing marketing and product tests, tracking current initiatives, measurement processes, and result timelines.

• Summarize test outcomes with a focus on engagement, feature usage, and repeat interactions.

• Maintain a continuous log of test insights.

• Aid in updating growth strategy documentation by validating data, insights, and active messaging.

• Collaborate with cross-functional colleagues to verify current initiatives and insights gained.

• Conduct competitive research, analyzing features of similar products and their positioning.

• Develop reusable documentation that captures findings from data analysis, surveys, and test results.

• Organize and manage reference materials utilized by Product Marketing, MarComms, and Product teams.

• Ensure internal resources accurately represent current user sentiments and behavioral trends.

⛳️ Requirements

• Currently pursuing a degree in Marketing, Business, Product, Analytics, or a related discipline.

• Excellent organizational and documentation abilities.

• Comfortable navigating ambiguity and translating loose directives into clear actionable steps.

• Proficient in analyzing basic datasets to identify patterns or themes.

• Strong written communication skills.

• Relevant experience working with Claude or similar large language model tools is essential; candidates should be adept at using AI to boost productivity, research, and communication.

• Previous internship or academic experience related to marketing, product, research, or operations.

• Knowledge of lifecycle marketing concepts, experimentation, or user journeys.

• Familiarity with AI tools.

• Interest in fintech, consumer applications, or e-commerce.

• You are aged 18–25 and possess a firsthand understanding of the Gen Z consumer experience.

🏝️ Benefits

• Opportunity to work in a dynamic and innovative environment.

• Gain valuable experience in a fast-growing fintech company.

• Collaborate with a talented team and contribute to impactful projects.

• Access to mentorship and professional development opportunities.