Product Manager – Platform

This is a fully remote position, open to applicants in United States, +38 more states.

📋 Description

• Define and lead the long-term strategy for platform management in policy administration, billing, and payment systems.

• Convert business objectives into a structured and clear roadmap.

• Act as the primary product advocate for the platform within engineering, architecture, and senior leadership.

• Align stakeholders on priorities and necessary trade-offs.

• Conduct discovery on intricate, ambiguous platform challenges utilizing data, user research, and business impact insights.

• Oversee the platform API strategy, ensuring interfaces are reliable, documented, and versioned.

• Guide solutions from prototype development through to production rollout, collaborating with data, design, and engineering teams.

• Draft product specifications and user stories for engineering teams.

• Define, manage, and promote platform success metrics.

• Leverage data to drive ongoing improvements and communicate outcomes.

• Mentor and enhance the skills of fellow product managers.

• Manage relationships with vendors across payment processors and third-party policy administration systems.

• Create a multi-year platform roadmap and establish API standards.

• Advance modernization or migration efforts while removing obstacles for dependent teams.

⛳️ Requirements

• Over 8 years of professional experience, including at least 6 years in software product management.

• Demonstrated ownership of platform or infrastructure products within a Fintech, Insurtech, or similarly regulated financial services environment.

• Experience in leading platform modernization or re-platforming projects.

• Proven ability to sequence migrations without disrupting dependent teams.

• Technical fluency for discussions on architecture and comprehension of reliability, scalability, and security considerations.

• Experience in vendor management with payment processors, policy administration vendors, or third-party data providers.

• Strong written and verbal communication abilities for both technical and executive audiences.

• Capability to write clearly, present confidently, and adapt messages to suit the audience.

• Extensive knowledge of insurance policy administration systems, billing platforms, or payment infrastructure is a plus.

• Familiarity with homeowners, property & casualty, or specialty insurance products is advantageous.

• Exposure to regulatory and compliance frameworks within financial services is a bonus.

• Must reside and work full-time in one of the specified U.S. states, or in Ontario for remote technical roles in Canada.

• Must be authorized to work for any employer in the U.S. and disclose sponsorship needs during the application process.

🏝️ Benefits

• Competitive salary and company equity through Restricted Stock Units (RSUs).

• 401(k) plan with company match up to 4% of eligible earnings.

• Various medical plan options, along with dental and vision coverage.

• Company-funded contributions to Health Savings Accounts (HSA).

• Company-paid life insurance and short-term disability coverage.

• Additional long-term disability, critical illness, accident, legal, and pet insurance options.

• Access to mental health support and confidential counseling resources.

• Flexible Paid Time Off (PTO) policy for exempt employees.

• 8 company-observed holidays.

• Paid parental leave, offering up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents.

• Opportunities for career mobility and internal advancement.

• Budget for professional development, including certifications, conferences, and learning opportunities, pending management approval.

• Remote-first work environment.

• Offices located in Chicago, IL, and St. Petersburg, FL, where teams can meet for collaborative efforts.